fix problems on Casper Wallet [iphone]

—— Run into issues on Casper Wallet? Get help pending when official support gets back to you!

Casper Wallet

Info:

company: MAKE Technology LLC

: https://www.casperwallet.io/support

: www.casperwallet.io

Chat with our AI-based Casper Wallet Support

🛠️ Common Casper Wallet Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Seed phrase import not working

Fix: Ensure that you are entering the seed phrase correctly. Seed phrases are case-sensitive and must be entered in the exact order. Double-check... ⇲

ID verification crashes app

Fix: Check for any available updates for the Casper Wallet app in the App Store. Developers often release updates to fix bugs and improve stabili... ⇲

UI issue

Topper widget not functioning

Fix: Remove the Topper widget from your home screen and then re-add it. To do this, press and hold the widget until the options appear, select 'R... ⇲

Payments issue

Inability to buy Casper

Fix: Verify that your payment method is correctly set up in the app. Go to the settings within the app and check your payment options. Ensure tha... ⇲

Crashes issue

Casper Wallet shuts down during ID verification

Fix: Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check if you have sufficient space. If stora... ⇲

Security issue

Potential loss of tokens

Fix: Regularly back up your seed phrase and any important information related to your tokens. Store this information in a secure location, such a... ⇲

Freezing issue

Casper Wallet freezes during verification process

Fix: Close the app completely by swiping it away from the app switcher. Then, reopen the app and attempt the verification process again. This can... ⇲