fix problems on Sharktivity [iphone]

—— Run into issues on Sharktivity ? Get help pending when official support gets back to you!

Sharktivity by AWSC

Info:

company: Atlantic White Shark Conservancy, Inc.

: https://atlanticwhiteshark.org/sharktivity-app-support

: atlanticwhiteshark.org

Chat with our AI-based Sharktivity Support

🛠️ Common Sharktivity Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Sharktivity opens to user location instead of map view.

Fix: To change the default view when opening the app, check the settings within the app. Look for an option related to 'Map View' or 'Default Vie... ⇲

Push notifications are inconsistent.

Fix: Ensure that push notifications are enabled for the app in your iPhone settings. Go to 'Settings' > 'Notifications' > 'Sharktivity' and make... ⇲

Bugs issue

Recent sightings not displayed properly.

Fix: Check your internet connection to ensure it is stable, as poor connectivity can affect data loading. If the issue persists, try refreshing t... ⇲

Data issue

Limited shark tracking data.

Fix: Explore the app settings to see if there are options to expand the data range or include more tracking sources. Sometimes, apps have hidden... ⇲

Dead seal sightings clutter shark data.

Fix: Check if there is an option to filter out certain types of sightings in the app settings. If available, use this feature to exclude dead sea... ⇲

Lack of specific location details for sightings.

Fix: Look for any settings that allow you to enable detailed location information for sightings. This may be found in the app's privacy or locati... ⇲

Updates issue

Difficult to navigate after update.

Fix: Take some time to explore the new layout and features introduced in the update. Look for a tutorial or help section within the app that may... ⇲

Sharktivity frequently requires updates.

Fix: Ensure that your iPhone is set to automatically update apps. Go to 'Settings' > 'App Store' and enable 'App Updates'. This can help reduce t... ⇲

Sharktivity shows minimal information compared to previous versions.

Fix: Explore the app's settings to see if there are options to enable more detailed information or additional data layers that may have been turn... ⇲

Customization issue

No labeled map option available.

Fix: Check if there are any settings related to map display within the app. Sometimes, map labeling options can be toggled on or off in the setti... ⇲

No option to view activity over specific time frames.

Fix: Check the app settings for any options related to time frame filters. If available, use these to customize your view of shark activity over... ⇲

Search issue

Inability to filter sightings effectively.

Fix: Look for any filter options in the sightings section of the app. If available, use these filters to narrow down the sightings based on your... ⇲

Video issue

Videos and pictures of sightings are unreliable.

Fix: Ensure that you have a stable internet connection when trying to view videos and pictures, as poor connectivity can affect loading times and... ⇲

Freezing issue

Sharktivity freezes or fails to show data.

Fix: Try closing the app completely and reopening it. If the problem persists, restart your iPhone to clear any temporary glitches that may be ca... ⇲

UI issue

User interface is not intuitive.

Fix: Take some time to familiarize yourself with the layout and features of the app. Look for a help or tutorial section that may provide guidanc... ⇲

Features issue