fix problems on Croissant [iphone]

—— Run into issues on Croissant? Get help pending when official support gets back to you!

Croissant

Info:

company: Croissant

: https://croissant.com

: croissant.com

Chat with our AI-based Croissant Support

🛠️ Common Croissant Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires full access to email account

Fix: Review the permissions requested by the app in your email settings. If you are uncomfortable with the level of access, consider using a seco... ⇲

Requires Chrome extension

Fix: If you do not have Chrome installed, download and install it from the official Google website. Once installed, visit the Chrome Web Store to... ⇲

Payments issue

Only buys back items purchased within the last year

Fix: Keep track of your purchase dates and plan your buyback requests accordingly. If you have older items, consider selling them through other p... ⇲

Offers 10% or less of original price

Fix: Before selling, research the current market value of your items to set realistic expectations. If the buyback price is too low, consider sel... ⇲

Buy back price not guaranteed

Fix: Before proceeding with a buyback, ask for a preliminary estimate if possible. This can help you gauge whether the buyback price is worth it... ⇲

Guaranteed values may change

Fix: Regularly check the app for updates on guaranteed values and set reminders to review your items periodically to stay informed about any chan... ⇲

Concerns about payment for sales

Fix: Before selling, read reviews and user experiences regarding payment reliability. If you have concerns, consider using a payment method that... ⇲

Does not honor buyback guarantee

Fix: Document all communications regarding the buyback guarantee and keep records of your transactions to support your case if issues arise. OR... ⇲

Slow issue

Shipping is slow

Fix: Track your shipment using the tracking number provided by the app to stay updated on its status. If delays occur, check with the shipping pr... ⇲

Account issue

Missing items from purchase history

Fix: Check if the app has a refresh or sync option to update your purchase history. If items are still missing, try logging out and back into you... ⇲

UI issue

QR code for shipping may be cut off

Fix: When printing the shipping label, ensure that your printer settings are set to 'Actual Size' or '100%' to avoid cutting off any part of the... ⇲

Settings issue

High standards for item condition

Fix: Before sending items for buyback, carefully inspect them and clean or repair minor damages to meet the app's condition standards. OR If y... ⇲

Items may not be returned

Fix: Before selling, read the app's return policy thoroughly to understand the conditions under which items can be returned. Keep this informatio... ⇲

Compatibility issue

Croissant does not work on mobile

Fix: If the app is not functioning on mobile, try clearing the app cache or reinstalling the app to see if that resolves the issue. OR If the... ⇲

Requires desktop extension

Fix: If you do not have a desktop, consider borrowing one from a friend or family member to complete your transactions, or use a public computer... ⇲

No partnerships with listed stores

Fix: If you are looking to sell items from specific stores, research other buyback services that have partnerships with those stores for better b... ⇲