fix problems on SIQ Basketball [iphone]

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—— Run into issues on SIQ Basketball? Get help pending when official support gets back to you!

SIQ Basketball
Info:
company: SportIQ
: https://siqbasketball.com
: siqbasketball.com
Chat with our AI-based SIQ Basketball Support
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Bugs issue

Inaccurate shot tracking

Fix: 1. Calibrate the device: Check if there is a calibration option in the app settings. Follow the instructions to ensure the device is properl... ⇲

SIQ Basketball counts shots incorrectly

Fix: 1. Ensure proper device placement: Make sure the device is securely attached to the ball and positioned correctly according to the manufactu... ⇲

SIQ Basketball fails to register makes and misses accurately

Fix: 1. Check device attachment: Ensure the device is properly attached to the ball and functioning correctly. 2. Calibrate the device: Look for... ⇲
 
Freezing issue

SIQ Basketball hangs during use

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find SIQ Basketball, and select 'Offload App'. This will free up storage with... ⇲
 
Network issue

Difficulty connecting to the ball

Fix: 1. Ensure the device is charged: Check the battery level of the device attached to the ball. If it's low, charge it fully before attempting... ⇲
 
Payments issue

Subscription renewal issues

Fix: 1. Check your subscription status: Go to Settings > [your name] > Subscriptions to view your current subscriptions and their renewal dates.... ⇲
 
UI issue

Lack of clear data explanations

Fix: 1. Explore the app's help section: Look for a help or FAQ section within the app that may provide explanations for the data presented. 2. Ch... ⇲

Metrics definitions are unclear

Fix: 1. Review the app's help section: Look for a glossary or explanation of metrics within the app's help or FAQ section. 2. Research online: Se... ⇲
 
Features issue

Missing features like heat map

Fix: 1. Check for updates: Ensure you have the latest version of the app, as new features may be added in updates. 2. Provide feedback: While you... ⇲
 
Crashes issue

SIQ Basketball crashes or shuts down

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen) and swipe up on the SIQ Basketball app to c... ⇲
 
Support issue

No troubleshooting options

Fix: 1. Explore the app's settings: Look for any troubleshooting or help options within the app settings that may provide guidance. 2. Check onli... ⇲
 
Performance issue

Inconsistent performance after multiple uses

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find SIQ Basketball, and select 'Offload App'. This can help improve performa... ⇲
 
Syncing issue

SIQ Basketball does not log workouts to fitness apps

Fix: 1. Check app permissions: Go to Settings > Privacy > Health and ensure SIQ Basketball has permission to write data to your health app. 2. Ma... ⇲
 
Compatibility issue

SIQ Basketball does not support Apple Watch

Fix: 1. Use the iPhone app: Continue using the SIQ Basketball app on your iPhone for tracking, as it may provide more features than a potential A... ⇲
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 what users are saying
Good experience
91.3%

Bad experience
5.4%

Neutral
3.3%

~ from our NLP analysis of 572 combined software ratings.

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 Private Data SIQ Basketball collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Purchases
    • Location
    • Contact Info
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Regular (1 Month): $8.99 Regular Monthly Subscription
  2. SIQ Shooter: $6.99 Access to all shooting app features
  3. Pro (1 Month): $14.99 Pro Subscription Monthly