fix problems on CyberMetals [iphone]

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—— Run into issues on CyberMetals? Get help pending when official support gets back to you!

CyberMetals: Buy Gold & Silver
Info:
company: CyberMetals Corp
: https://help.cybermetals.com/
: www.cybermetals.com
Chat with our AI-based CyberMetals Support
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Payments issue

high fees for transactions

Fix: 1. Review Fee Structure: Go to the app’s settings or help section to understand the fee structure. This will help you identify when fees app... ⇲

inability to redeem for physical metals directly

Fix: 1. Review Redemption Options: Check the app’s FAQ or help section to understand the available redemption options. There may be specific cond... ⇲

excessive delivery costs

Fix: 1. Compare Delivery Options: Review the delivery options available in the app. Some methods may be more cost-effective than others. 2. Grou... ⇲

unexplained charges

Fix: 1. Review Transaction History: Go to your transaction history within the app to identify any charges. This may help clarify where the charge... ⇲

no perks for redeeming

Fix: 1. Monitor for Updates: Keep an eye on the app for any updates or changes in their rewards program. New perks may be introduced in the futur... ⇲
 
UI issue

misleading market value presentation

Fix: 1. Cross-Reference Prices: Use other reliable financial news sources or apps to compare the market value presented in CyberMetals. This will... ⇲

CyberMetals interface is not user-friendly

Fix: 1. Explore Tutorials: Check if the app offers any tutorials or guides on how to navigate the interface. This can help you become more famili... ⇲
 
Support issue

poor customer service

Fix: 1. Use In-App Support: Check if the app has a support or help section where you can find FAQs or troubleshooting tips. This may resolve your... ⇲
 
Login issue

login issues

Fix: 1. Reset Password: If you are having trouble logging in, try resetting your password. Use the 'Forgot Password' option on the login screen t... ⇲
 
Registration issue

complicated verification process

Fix: 1. Follow Instructions Carefully: Ensure you are following the verification instructions step-by-step as provided in the app. 2. Use Clear... ⇲
 
Customization issue

nickname requirement is annoying

Fix: 1. Use a Simple Nickname: Choose a simple and easy-to-remember nickname that you can use without frustration. 2. Check for Alternatives: If... ⇲
 
Freezing issue

CyberMetals freezes during price checks

Fix: 1. Ensure Stable Internet Connection: Make sure you have a stable internet connection when checking prices. Switch between Wi-Fi and mobile... ⇲
 
Compatibility issue

inconsistent performance across devices

Fix: 1. Update All Devices: Ensure that the app is updated to the latest version on all devices you are using. 2. Check Device Compatibility: Ve... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
53.1%

Good experience
40.8%

Neutral
6.1%

~ from our NLP analysis of 49 combined software ratings.

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Vaulted: Buy Gold & Silver

 Private Data CyberMetals collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics