fix problems on Smart Remote [iphone]

—— Run into issues on Smart Remote ? Get help pending when official support gets back to you!

Smart Remote for Sony TV,Audio

Info:

company: TINAC Inc.

: https://www.tinacinc.com

Chat with our AI-based Smart Remote Support

🛠️ Common Smart Remote Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Smart Remote randomly turns on TV

Fix: Check the settings in the Smart Remote app to see if there is an option for 'Wake on LAN' or similar features that might be causing the TV t... ⇲

Connection issues with TV

Fix: Make sure that both your iPhone and the Sony TV are connected to the same Wi-Fi network. Go to your iPhone's Wi-Fi settings and verify the n... ⇲

UI issue

Directional buttons behave incorrectly

Fix: Check for any updates to the Smart Remote app in the App Store. An update may fix bugs related to button functionality. OR Try resetting... ⇲

No indicator for TV status

Fix: Check the app settings to see if there is an option to enable TV status notifications. If not, consider using the TV's built-in features to... ⇲

Volume control method is not user-friendly

Fix: Check the app settings for any options to customize the volume control method. Some apps allow you to change how volume is adjusted. OR A... ⇲

Payments issue

Limited functionality in free version

Fix: Explore the app's features to see if there are any hidden functionalities that can be accessed without payment. Sometimes, features are avai... ⇲

Navigation arrows only available after purchase

Fix: If you need the navigation arrows, consider using the TV's physical remote as a temporary solution until you decide whether to purchase the... ⇲

In-app purchase required for basic functions

Fix: Evaluate whether the features you need are worth the in-app purchase. If not, consider using the TV's physical remote for those functions.... ⇲

Performance issue

Inconsistent performance

Fix: Clear the app's cache by going to your iPhone's settings, finding the Smart Remote app, and selecting 'Clear Cache' if available. This can h... ⇲

Ads issue

Ads in free version

Fix: Consider upgrading to the paid version if the ads are too intrusive and affect usability. This will provide an ad-free experience. OR If... ⇲

Bugs issue

Requires frequent app restarts

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update to check for updates, as newer versions... ⇲

Smart Remote does not work as advertised

Fix: Review the app's user guide or help section to ensure you are using all features correctly. Sometimes, misunderstandings about functionality... ⇲

Search issue

Typing in search is cumbersome

Fix: Use voice search if the app supports it. This can significantly speed up the process of finding content without typing. OR Consider using... ⇲

Features issue

No air mouse feature

Fix: Look for alternative remote control apps that offer an air mouse feature. Research and download apps that provide this functionality. OR... ⇲

Customization issue

Inability to reposition TV apps

Fix: Check the TV settings to see if there is an option to rearrange apps directly on the TV interface. This is often available in the settings m... ⇲

Freezing issue

Smart Remote freezes or becomes unresponsive

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the Smart Remote app off th... ⇲