fix problems on BBQ Guru [iphone]

—— Run into issues on BBQ Guru? Get help pending when official support gets back to you!

BBQ Guru

Info:

company: BBQ Guru

: http://kb.bbqguru.com/help

: bbqguru.com

Chat with our AI-based BBQ Guru Support

🛠️ Common BBQ Guru Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

BBQ Guru does not stay connected to Wi-Fi

Fix: 1. Ensure your iPhone is within range of the Wi-Fi router. Move closer to the router if necessary. 2. Restart your Wi-Fi router by unpluggin... ⇲

Frequent app crashes

Fix: 1. Close the BBQ Guru app completely by swiping up from the bottom of the screen and swiping the app off the screen. 2. Restart your iPhone... ⇲

Network issue

Bluetooth connection is unreliable

Fix: 1. Ensure that Bluetooth is enabled on your iPhone by going to Settings > Bluetooth. 2. Forget the BBQ Guru device in the Bluetooth settings... ⇲

BBQ Guru requires constant manual reconnection

Fix: 1. Check for any firmware updates for the BBQ Guru device and install them if available. 2. Ensure that your iPhone's Bluetooth and Wi-Fi se... ⇲

No option to connect directly via Wi-Fi

Fix: 1. Ensure that the BBQ Guru device supports direct Wi-Fi connections and that it is configured correctly. 2. Check the app settings to see i... ⇲

Bugs issue

Inconsistent temperature readings

Fix: 1. Ensure that the temperature probes are properly inserted into the meat and that they are not touching bone or fat, which can cause inaccu... ⇲

Inability to monitor cook progress reliably

Fix: 1. Ensure that the BBQ Guru device is properly connected to your iPhone and that the app is running in the foreground. 2. Check the app sett... ⇲

Notifications issue

Lack of real-time alerts

Fix: 1. Check the app settings to ensure that notifications are enabled. Go to Settings > Notifications > BBQ Guru and ensure that Allow Notifica... ⇲

UI issue

Poor user interface

Fix: 1. Familiarize yourself with the app by exploring all its features and settings. 2. Look for any user guides or tutorials within the app or... ⇲

No landscape mode support

Fix: 1. Use the app in portrait mode as intended. 2. If you prefer landscape mode, consider using a device stand that allows you to view the app... ⇲

Poor performance in bright daylight

Fix: 1. Use a sunshade or cover to block direct sunlight from the screen while using the app outdoors. 2. Increase the screen brightness on your... ⇲

Support issue

No clear instructions for features

Fix: 1. Look for a help or FAQ section within the app that may provide guidance on using specific features. 2. Visit the BBQ Guru website for use... ⇲

Unresponsive customer service

Fix: 1. Check the BBQ Guru website for any support resources, such as FAQs or troubleshooting guides, that may help resolve your issue. 2. Look f... ⇲

Lack of clear feature descriptions

Fix: 1. Explore the app thoroughly to discover features, and take notes on how to use them. 2. Look for user guides or tutorials on the BBQ Guru... ⇲

Audio issue

No audible alarms for notifications

Fix: 1. Check the app settings to ensure that sound notifications are enabled. Go to Settings > Notifications > BBQ Guru and ensure that Sounds a... ⇲

Compatibility issue

Limited functionality on Apple Watch

Fix: 1. Ensure that the BBQ Guru app is installed on your Apple Watch and that it is updated to the latest version. 2. Check the app settings on... ⇲

BBQ Guru does not support multiple devices well

Fix: 1. Ensure that each device is logged into the same account and that the app is updated on all devices. 2. Try using one device at a time to... ⇲

Updates issue

Firmware updates cause new issues

Fix: 1. If a firmware update causes issues, try rolling back to a previous version if the option is available. 2. Monitor the BBQ Guru website or... ⇲

Settings issue

Inability to clear temp alarms in the app

Fix: 1. Check the app settings to see if there is an option to reset or clear alarms. 2. Restart the app to see if this resolves the issue. OR... ⇲

Syncing issue

BBQ Guru fails to sync with controller

Fix: 1. Ensure that both the app and the BBQ Guru controller are updated to the latest versions. 2. Restart both the app and the BBQ Guru control... ⇲