—— Run into issues on Baptist Health MyHealth? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app's location settings by going to your iPhone's Settings > Privacy & Security > Location Services. Ensure that Location Services... ⇲
Fix: Try clearing the app's cache by going to Settings > General > iPhone Storage > MyHealth app > Offload App. This will remove the app but keep... ⇲
Fix: Check if the MyHealth app has a compatible version for Apple Watch by visiting the App Store on your Apple Watch. If it is not available, yo... ⇲
Fix: Refresh the app by pulling down on the screen to reload the data. If that does not work, try logging out of your account and logging back in... ⇲
Fix: If the app allows, try adding each guarantor number under separate profiles or accounts if that feature is available. This can help manage m... ⇲
Fix: Ensure that your location services are enabled for the app as mentioned earlier. This can help the app identify your location and show nearb... ⇲
Fix: Try using the app's messaging feature to send a direct message to your healthcare provider regarding prescription refills. Ensure that you a... ⇲
Fix: Check if there are any app updates available in the App Store. Sometimes, bugs are fixed in newer versions of the app. OR Try logging out... ⇲
Fix: Uninstall the app and then reinstall it from the App Store. This can help resolve any corrupted files that may be causing glitches. OR Ma... ⇲
Fix: Ensure that you have a stable internet connection. If you are using Wi-Fi, try switching to cellular data or vice versa to see if that resol... ⇲
Fix: Check if there is an option within the app to add documents or health records. This may be located in a profile or health records section of... ⇲