fix problems on Cool VPN Pro-Secure Proxy VPN [iphone]

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—— Run into issues on Cool VPN Pro-Secure Proxy VPN? Get help pending when official support gets back to you!

Cool VPN Pro-Secure Proxy VPN
Info:
company: CTECH GLOBAL PTE LTD
: https://www.coolvpn.cc/faq/faq.html
: coolvpn.cc
Chat with our AI-based Cool VPN Pro-Secure Proxy VPN Support
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Updates issue

Cool VPN Pro-Secure Proxy VPN stopped working after update

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲

filter breaker stopped working after update

Fix: Check the app settings to see if the filter breaker feature is still enabled. Sometimes updates can reset settings to default. OR If the... ⇲
 
Bugs issue

limited free locations not working

Fix: Check if the free locations are still available by visiting the app's settings or location selection menu. Sometimes, free servers may be te... ⇲

pro version not functioning

Fix: Ensure that your subscription is active by checking your account settings in the app. Go to the app's settings and look for subscription det... ⇲
 
Account issue

unable to access Instagram

Fix: Try disconnecting from the VPN and accessing Instagram directly. If it works without the VPN, the issue may be with the VPN server you are u... ⇲
 
Network issue

server not in use

Fix: Check the server status within the app. Some servers may be temporarily down for maintenance. Try connecting to a different server to see if... ⇲

not connecting at all

Fix: Restart your device to refresh all network connections. After restarting, try launching the app again and connecting to a server. OR Chec... ⇲

connection issues while playing games

Fix: Try switching to a server that is closer to your geographical location. This can reduce latency and improve connection stability while gamin... ⇲

intermittent connectivity

Fix: Switch to a different server within the app. Some servers may be overloaded or experiencing issues, so trying another one can help stabilize... ⇲

frequent disconnections

Fix: Try connecting to a different server, as some servers may be more stable than others. This can help reduce the frequency of disconnections.... ⇲
 
Payments issue

subscription payment issues

Fix: Check your payment method in your Apple ID settings. Go to Settings > [your name] > Payment & Shipping to ensure your payment information is... ⇲
 
Login issue

sign-in issues

Fix: Double-check your login credentials to ensure they are correct. If you have forgotten your password, use the 'Forgot Password' option to res... ⇲
 
Compatibility issue

Cool VPN Pro-Secure Proxy VPN not functioning on certain devices

Fix: Check the app's compatibility with your device model and iOS version. Ensure that your device meets the minimum requirements for the app.... ⇲
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 what users are saying
Good experience
90.8%

Bad experience
5.7%

Neutral
3.5%

~ from our NLP analysis of 9,197 combined software ratings.

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 Private Data Cool VPN Pro-Secure Proxy VPN collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 1 Yearly VIP Plan: $39.99 1 Yearly VIP Plan_save_39.99_iOS_1011
  2. 1 Monthly VIP Plan: $9.99 1 Monthly VIP Plan
  3. 1 Monthly VIP Plan: $3.99 1 Monthly VIP Plan Discount 3.99_iOS_0218
  4. 1 Monthly VIP Plan: $7.99 1 Monthly VIP Plan_iOS_1011
  5. 1 Weekly VIP Plan: $1.99 1 Weekly VIP Plan_iOS_0426
  6. 1 Weekly VIP Plan: $4.99 1 Weekly VIP Plan
  7. 1 Quarterly VIP Plan: $16.99 1 Quarterly VIP Plan_iOS_0426
  8. 7 Day VIP: $2.99 Purchase 7 Day VIP, for more virtual servers
  9. 1 Quarterly VIP Plan: $24.49 1 Quarterly VIP Plan
  10. 1 Monthly VIP Plan: $6.99 1 Monthly VIP Plan_iOS_0426