fix problems on RayLab [iphone]

—— Run into issues on RayLab? Get help pending when official support gets back to you!

RayLab

Info:

company: Kamyar Ghandi

: http://www.raymak.com/wp

Chat with our AI-based RayLab Support

🛠️ Common RayLab Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

RayLab crashes when opening a model

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the 'slide to pow... ⇲

Text remains black in dark mode

Fix: 1. Check app settings: Open RayLab and look for a settings or preferences menu. See if there is an option to adjust text color or theme sett... ⇲

Crashes issue

Instant crash after turning on image preview

Fix: 1. Disable image preview: If the app allows you to turn off image preview in the settings, do so to prevent crashes while using the app. 2.... ⇲

Bugs issue

Fatal flaws in exit pupil or surface order

Fix: 1. Review your model settings: Double-check the parameters you are using for the exit pupil and surface order. Ensure they are set correctly... ⇲

Updates issue

Limited features without Pro upgrade

Fix: 1. Explore free features: Familiarize yourself with the features available in the free version of RayLab. Sometimes, users may overlook usef... ⇲

Account issue

Convoluted unsubscribe process

Fix: 1. Access your subscriptions: Go to Settings > [your name] > Subscriptions. Here, you can view all your active subscriptions, including RayL... ⇲

Payments issue

RayLab Pro Upgrade is not valid

Fix: 1. Verify purchase: Go to Settings > [your name] > Subscriptions and check if RayLab Pro is listed as an active subscription. If it is not,... ⇲

Ads issue

In-app purchase feels like bait

Fix: 1. Review purchase options: Before making any in-app purchases, carefully read the descriptions and reviews to ensure they meet your needs.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.4%

Bad experience

8.6%

Neutral

0.0%

~ from our NLP analysis of 58 combined software ratings.

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Private Data RayLab collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info

Cost of Subscriptions

RayLab Pro Subscription: $3.99 With this monthly auto-renewing subscription you will enable all of RayLab's advanced functionality and will receive regular app updates with new features and enhancements.
RayLab Pro 2: $19.99 Enables multiple modules at a discount
RayLab Pro Bundle: $19.99 Enables multiple modules at a discount
3D Modeling: $4.99 This upgrade enables ability to model 3 dimensional optical systems. This also enables additional optical elements such as prisms and cylindrical lenses.
RayLab Pro Upgrade: $0.00 Upgrade to RayLab Pro for advanced optics, analysis windows and more. This upgrade also removes ad banners.
Source and Lens Arrays: $1.99 This module enables the ability to define arrays of sources or arrays of optical elements arranged in regular patterns including rectangular grid, circular array, hexagonal grid and hexapolar grids.
Solver/Optimizer Module: $3.99 With this module a model can be configured to compute lens parameters or other design variables automatically based on arbitrary merit functions.
Advanced Optical Elements: $1.99 Enable advanced optical elements including: Aperture, Achromatic Doublet, Achromatic Triplet, Double Gauss Lens System, Prism, Lens Array, Diffraction Grating, Fresnel Lens, Fresnel Mirror, Mangin Mirror, Ray Transfer Matrix (ABCD) element
Schott Glass Catalog: $0.99 Glass Catalog providing index of refraction models for Schott optical glasses.
Custom Glass Editor: $0.99 Add ability to define custom glass properties for each element in the model.