—— Run into issues on DC Metro & Bus? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the s... ⇲
Fix: 1. Check your internet connection. Switch between Wi-Fi and cellular data to see if the loading times improve. 2. Clear the app's cache by g... ⇲
Fix: 1. Ensure that your iPhone's iOS is up to date by going to Settings > General > Software Update. Install any available updates. 2. Check for... ⇲
Fix: 1. Before going offline, download the schedules or maps you need. Open the app while connected to the internet, navigate to the relevant sec... ⇲
Fix: 1. Look for a FAQ or Help section within the app or on the official website. Many common issues are addressed there. 2. Use social media pla... ⇲
Fix: 1. Check your notification settings for the app by going to Settings > Notifications > DC Metro & Bus. Ensure that notifications are enabled... ⇲
Fix: 1. Familiarize yourself with the app's layout by exploring all sections. Look for a tutorial or help guide within the app. 2. Use the search... ⇲
Fix: 1. Explore the app's settings thoroughly to see if there are any hidden customization options. 2. Provide feedback through the app's feedbac... ⇲
Fix: 1. Reduce the app's background activity by going to Settings > General > Background App Refresh and turning it off for the DC Metro & Bus ap... ⇲
Fix: 1. Check the app's requirements in the App Store to ensure your device meets the minimum specifications. If not, consider upgrading your dev... ⇲