—— Run into issues on Authenticator App? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open... ⇲
Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find DuoShield, and select 'Offload App'. This will remove the app but keep i... ⇲
Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. An... ⇲
Fix: 1. Download necessary data: Before going offline, ensure you have downloaded any necessary data or codes you may need. Check the app setting... ⇲
Fix: 1. Utilize online resources: Check the app's FAQ section or help center for common issues and solutions. Many problems can be resolved by fo... ⇲
Fix: 1. Check notification settings: Go to Settings > Notifications > DuoShield and ensure that notifications are enabled. Adjust the alert style... ⇲
Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's interface. Look for tutorials or guides within the app that can he... ⇲
Fix: 1. Explore settings: Go to the app settings and look for any available customization options. Sometimes, features are hidden in submenus. 2.... ⇲
Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for DuoShield to reduce battery usage. 2. Ad... ⇲
Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for running DuoShield. This information can usually be found... ⇲