—— Run into issues on My SPS? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Check your internet connection: Ensure that you have a stable Wi-Fi or cellular data connection. You can do this by trying to load other... ⇲
Fix: 1. Ensure you have a stable internet connection: A poor connection can prevent the app from loading the Terms of Service properly. 2. Resta... ⇲
Fix: 1. Double-check your input: Ensure that all fields are filled out correctly, especially email addresses and passwords. Look for any special... ⇲
Fix: 1. Refresh the app: Pull down on the home screen of the app to refresh the data. This can help load any pending payments that may not be sho... ⇲
Fix: 1. Review the fee structure: Check the app's terms and conditions or help section to understand the fees associated with payments. This can... ⇲
Fix: 1. Check the app settings: Look for a section in the app that allows you to view scheduled payments. This may be under a 'Payments' or 'Tran... ⇲
Fix: 1. Check your iOS version: Go to Settings > General > About and check your iOS version. Ensure it meets the minimum requirements for the My... ⇲
Fix: 1. Use available resources: Check the app for FAQs or help sections that may provide answers to common issues. 2. Utilize email support: If... ⇲
Fix: 1. Use email support: If chat support is unavailable, utilize any email support options provided in the app or website. Be clear and detaile... ⇲
Fix: 1. Check for saved information: Ensure that you are logged into your account, as this may allow the app to save your information for future... ⇲
Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) and swipe the My SPS app off the screen to... ⇲
Fix: 1. Clear browser cache: If you are accessing the website through a browser, clear your browser's cache and cookies. Go to Settings > Safari... ⇲
Fix: 1. Use the 'Remember Me' option: If available, check the 'Remember Me' box during login to save your credentials for future logins. 2. Rese... ⇲
Fix: 1. Check for updates: Regularly check the App Store for any updates to the My SPS app. 2. Monitor app reviews: Keep an eye on user reviews... ⇲
Fix: 1. Use a personal number: If you are comfortable, consider using your personal phone number for registration. 2. Check for alternative regi... ⇲
Fix: 1. Restart the app: Close the app completely and reopen it to reset any temporary issues. 2. Check for updates: Ensure you have the latest... ⇲