fix problems on Rainier Connect Stream TV [iphone]

—— Run into issues on Rainier Connect Stream TV? Get help pending when official support gets back to you!

Rainier Connect Stream TV

Info:

company: TiVo Platform Technologies LLC

: https://www.rainierconnect.com/support

: www.rainierconnect.com

Chat with our AI-based Rainier Connect Stream TV Support

🛠️ Common Rainier Connect Stream TV Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limited recording storage of 50 hours

Fix: To manage your recording storage effectively, regularly review and delete old recordings that you no longer need. You can do this by navigat... ⇲

No ability to view guide or schedule recordings in app

Fix: Check if the app has a web version or companion app that allows you to view the guide and schedule recordings. If so, use that platform to m... ⇲

UI issue

Rainier Connect Stream TV does not minimize while responding to texts

Fix: To manage this, you can use the 'Picture-in-Picture' mode if your iPhone supports it. This allows you to watch the video in a small window w... ⇲

Fast forward functionality is limited

Fix: Familiarize yourself with the app's fast forward controls. Some apps allow you to fast forward by holding down the button or tapping multipl... ⇲

Video issue

Picture quality fluctuates from clear to blurry

Fix: Ensure that your internet connection is stable and fast enough for streaming. You can test your internet speed using a speed test app. If yo... ⇲

Audio issue

Audio out of sync with video

Fix: Try restarting the app to see if this resolves the sync issue. Close the app completely and then reopen it to refresh the connection. OR... ⇲

Updates issue

Lack of timely updates from developers

Fix: Regularly check the App Store for updates to ensure you have the latest version of the app. Go to the App Store, tap on your profile icon, a... ⇲

Account issue

Sub accounts do not have separate recording storage

Fix: To manage recordings for sub-accounts, consider creating a shared folder or using a cloud storage service to save recordings from different... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

60.0%

Good experience

30.0%

Neutral

10.0%

~ from our NLP analysis of 10 combined software ratings.

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Channels: Whole Home DVR

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Private Data Rainier Connect Stream TV collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Search History
- Identifiers
- Usage Data
- Diagnostics