fix problems on Mellogang [iphone]

—— Run into issues on Mellogang? Get help pending when official support gets back to you!

Mellogang

Info:

company: Marshmello Music LLC

: https://www.marshmellomusic.com/pages/contact-us

: www.marshmellomusic.com

Chat with our AI-based Mellogang Support

🛠️ Common Mellogang Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Game tab stuck in loading state

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Mellogang app... ⇲

Mellogang crashes when selecting game tab

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2. If an update... ⇲

Screen issue

Black screen surrounding content on larger screens

Fix: 1. Check if there is an update available for the Mellogang app in the App Store. Updates often fix display issues. 2. If an update is availa... ⇲

UI issue

Second picture of clothing not showing

Fix: 1. Ensure you have a stable internet connection, as images may not load properly on a weak connection. 2. Try refreshing the app by closing... ⇲

Inconsistent color display for clothing items

Fix: 1. Check your device's display settings. Go to Settings > Display & Brightness and ensure that True Tone and Night Shift are turned off, as... ⇲

Support issue

No option to report bugs or suggest features

Fix: 1. Look for a feedback option within the app settings. Go to Settings in the app and check for any feedback or support options. 2. If there... ⇲

Payments issue

High prices for merchandise

Fix: 1. Look for promotional codes or discounts that may be available online or through social media channels. 2. Sign up for newsletters or foll... ⇲

Links issue

Link to game does not work

Fix: 1. Check your internet connection to ensure it is stable. 2. Try copying the link and pasting it into a web browser instead of clicking it d... ⇲

Features issue

No integrated music and show options within the app

Fix: 1. Check if there are any settings within the app that allow you to enable music or show options. Go to Settings in the app and look for aud... ⇲

Loading issue

Some items take a long time to load

Fix: 1. Ensure you have a strong and stable internet connection. Switch between Wi-Fi and cellular data to see if loading times improve. 2. Close... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.2%

Bad experience

1.8%

Neutral

1.0%

~ from our NLP analysis of 389 combined software ratings.

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Private Data Mellogang collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Identifiers
- Usage Data
- Diagnostics