fix problems on Blood Sugar Diary [iphone]

—— Run into issues on Blood Sugar Diary ? Get help pending when official support gets back to you!

Blood Sugar Diary for Diabetes

Info:

company: MedM Inc

: https://www.medm.com/faq/

: www.medm.com

Chat with our AI-based Blood Sugar Diary Support

🛠️ Common Blood Sugar Diary Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Graph display changes not user selectable

Fix: Check the app settings to see if there are any options for customizing the graph display. Look for a 'Graph Settings' or 'Display Options' s... ⇲

Unable to pair with Oxiline GlucoXPro

Fix: Ensure that Bluetooth is enabled on your iPhone. Go to 'Settings' > 'Bluetooth' and toggle it on. Then, try to pair the device again by foll... ⇲

Payments issue

Subscription required for full app

Fix: Evaluate the features you need most. If the subscription is too costly, consider using the free version of the app for basic tracking and lo... ⇲

Cost outweighs usefulness

Fix: Assess your specific needs and determine if the app meets them. If it does not, consider looking for alternative apps that provide similar f... ⇲

Customization issue

Limited data graphing to one week

Fix: Look for an option in the app settings that allows you to change the time frame for data display. If this feature is not available, consider... ⇲

Lack of manual features

Fix: Explore the app's settings to see if there are any options to manually input data. If manual entry is not available, consider using a differ... ⇲

Network issue

Connection issues with Oxiline devices

Fix: Make sure that both the app and the Oxiline device are updated to the latest firmware and software versions. Check the app store for updates... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

73.3%

Bad experience

16.7%

Neutral

10.0%

~ from our NLP analysis of 30 combined software ratings.

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Private Data Blood Sugar Diary collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Diagnostics

Cost of Subscriptions

Annual Premium: $35.99 Apple Health sync, sharing, notifications
Monthly Premium: $5.99 Advanced reporting, notifications & sharing