fix problems on USign [iphone]

—— Run into issues on USign? Get help pending when official support gets back to you!

uSign - Sign Documents

Info:

company: Hendrych Kowalski

: https://docs.google.com/forms/d/e/1FAIpQLSf2CljyUIjeJg3gtn8xP4D0MlxgFMJXSBA_xH9crhyyYdwKbA/viewform?usp=sf_link

Chat with our AI-based uSign Support

🛠️ Common uSign Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

uSign freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the uSign app off... ⇲

slow loading times

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find uSign, and select 'Offload App'. This will remove the app but... ⇲

Downloads issue

limited offline functionality

Fix: 1. Before going offline, open the documents you need to access and ensure they are fully loaded. This may allow you to view them without an... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store, as updates often include bug fixes. 2. If the app continues to crash, tr... ⇲

Support issue

poor customer support

Fix: 1. Utilize the app's help section or FAQ to find answers to common issues. This can often provide immediate solutions without needing to con... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings for the app by going to Settings > Notifications > uSign. Ensure that notifications are enabled and set... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's compatibility requirements in the App Store to ensure your device meets them. If your device is not compatible, consider... ⇲

UI issue

cluttered user interface

Fix: 1. Familiarize yourself with the app's layout by exploring the menus and options. This can help you navigate more efficiently. 2. Use the se... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app's settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Use templates or... ⇲

Battery issue

high battery consumption

Fix: 1. Check which apps are consuming the most battery by going to Settings > Battery. If uSign is using a lot of battery, limit its use or clos... ⇲