fix problems on Gametime [iphone]

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—— Run into issues on Gametime? Get help pending when official support gets back to you!

Gametime - Last Minute Tickets
Info:
company: Gametime United Inc.
: http://www.gametime.co
: www.gametime.co
Chat with our AI-based Gametime Support
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Delivery issue

Delayed ticket delivery

Fix: Ensure that your app is updated to the latest version, as updates may improve ticket delivery times. Also, check your internet connection to... ⇲
 
Bugs issue

Tickets may be double sold

Fix: To minimize the risk of double selling, purchase tickets as soon as you find them available. The faster you complete the transaction, the le... ⇲

Tickets may be voided or canceled unexpectedly

Fix: Always check the event's official website or the venue's site for any updates regarding the event status. This can help you stay informed ab... ⇲
 
Support issue

Customer service response times can be slow

Fix: Utilize the in-app chat feature for quicker responses, as it may be faster than email. Be clear and concise in your queries to help expedite... ⇲

No direct phone support available

Fix: Utilize the in-app messaging feature for support, as it may provide quicker responses than email. Be sure to include all relevant details in... ⇲

Inability to resolve issues promptly

Fix: Document all issues you encounter, including screenshots and timestamps. This information can help expedite the resolution process when you... ⇲
 
Account issue

Inconsistent ticket confirmation process

Fix: After purchasing tickets, always check your email for a confirmation message. If you do not receive one within a few minutes, log into your... ⇲
 
Payments issue

Gametime may charge incorrect amounts

Fix: Before finalizing your purchase, carefully review the total amount displayed in the checkout process. If you notice any discrepancies, do no... ⇲
 
Refunds issue

Limited options for refunds

Fix: Familiarize yourself with Gametime's refund policy before making a purchase. This will help you understand your options in case you need to... ⇲
 
UI issue

User interface can be misleading regarding prices

Fix: Take your time to navigate through the app and familiarize yourself with the layout. Pay close attention to the total price displayed before... ⇲
 
Scanning issue

Issues with ticket scanning at venues

Fix: Before heading to the venue, ensure that your tickets are downloaded and accessible in the app. This can help avoid issues at the gate. OR... ⇲
 
Transparency issue

Lack of transparency about ticket ownership

Fix: Before purchasing, read the ticket details carefully to understand the ownership and transfer policies. This can help you avoid surprises la... ⇲
 
Upgrades issue

Problems with ticket upgrades leading to worse seats

Fix: When considering an upgrade, carefully review the seating chart and descriptions provided in the app to ensure you understand the new seat l... ⇲
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 what users are saying
Good experience
92.0%

Bad experience
6.1%

Neutral
2.0%

~ from our NLP analysis of 205,988 combined software ratings.

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 Private Data Gametime collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Usage Data
    • Diagnostics