fix problems on Independent Bank [iphone]

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Independent Bank Mobile
Info:
company: Independent Bank
: http://www.i-bankonline.com
: www.i-bankonline.com
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Updates issue

Delayed transaction updates

Fix: 1. Check your internet connection to ensure it is stable. 2. Force close the app and reopen it to refresh the transaction data. 3. Log out a... ⇲

No real-time banking

Fix: 1. Regularly refresh the app by pulling down on the transaction list to check for updates. 2. Ensure that you have a stable internet connect... ⇲
 
Payments issue

Mobile deposit feature needs improvement

Fix: 1. Ensure you are following the app's guidelines for mobile deposits, such as taking clear photos of the check. 2. Use a well-lit area to ta... ⇲

Inability to see pending charges

Fix: 1. Log out and log back into your account to refresh the data. 2. Check if there are any filters applied in the transaction history that may... ⇲
 
Compatibility issue

Lack of iPad version

Fix: 1. Use the iPhone version of the app on your iPad by downloading it from the App Store. You can run iPhone apps on iPads, although they may... ⇲
 
Syncing issue

Account balances do not refresh timely

Fix: 1. Force close the app and reopen it to refresh the balance display. 2. Log out and log back into your account to see if the balance updates... ⇲
 
Camera issue

Difficulties with mobile deposit photo alignment

Fix: 1. Use the app's guidelines for taking photos, ensuring the check is flat and well-lit. 2. Try using a contrasting background to help the ap... ⇲
 
Crashes issue

Independent Bank crashes or freezes

Fix: 1. Ensure that your iPhone is updated to the latest iOS version. 2. Force close the app and reopen it. 3. Restart your iPhone to clear any t... ⇲
 
Support issue

Limited customer support for app issues

Fix: 1. Check the app for a help or support section that may provide FAQs or troubleshooting tips. 2. Look for online resources or community foru... ⇲
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 what users are saying
Good experience
96.0%

Bad experience
2.8%

Neutral
1.2%

~ from our NLP analysis of 827 combined software ratings.

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 Private Data Independent Bank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location