—— Run into issues on OmeTV? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: If you believe you have been banned without a valid reason, try logging out of the app and then logging back in after a few hours. Sometimes... ⇲
Fix: If you are faced with an unban fee, consider whether you can wait out the ban period instead of paying. Often, bans are temporary, and you m... ⇲
Fix: To minimize exposure to inappropriate content, use the app's filtering options if available. Adjust your settings to limit interactions to u... ⇲
Fix: When using the reporting system, provide as much detail as possible about the incident. Include screenshots or descriptions of the behavior... ⇲
Fix: When appealing a ban, be concise and factual in your explanation. Provide evidence if possible, and clearly state why you believe the ban sh... ⇲
Fix: If you accidentally skip a user, try to quickly reconnect to the previous chat by tapping the 'Connect' button again. This may allow you to... ⇲
Fix: To improve your experience, try using the app during different times of the day to see if user activity affects your interactions. Peak time... ⇲
Fix: Check your device's volume settings and ensure that the app has permission to use the microphone and speakers. Go to Settings > Privacy > Mi... ⇲
Fix: If you find the prompts disruptive, try to respond quickly to avoid being disconnected. Engage actively in conversations to minimize the fre... ⇲
Fix: If the safe mode feature has been removed, be vigilant about who you interact with. Use the reporting feature to flag any inappropriate beha... ⇲
Fix: Ensure that any pictures you upload comply with the app's guidelines. Use clear, appropriate images that represent you accurately to avoid m... ⇲
Fix: Be mindful of your gestures during video calls. Avoid any actions that could be misinterpreted, even if they seem harmless to you. OR If... ⇲
Fix: Familiarize yourself with the app's community guidelines to avoid minor infractions. Being aware of the rules can help you navigate the plat... ⇲
Fix: If you receive a ban, check the app for any notifications regarding the duration or conditions of the ban. Sometimes, this information is pr... ⇲
Fix: If you have trouble signing in after a ban, try resetting your password through the app's login screen. This can sometimes resolve access is... ⇲
Fix: Be cautious when interacting with new users. Avoid sharing personal information and report any suspicious behavior immediately using the app... ⇲