fix problems on MyOutdoorTV [iphone]

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—— Run into issues on MyOutdoorTV? Get help pending when official support gets back to you!

MyOutdoorTV: Hunt, Fish, Shoot
Info:
company: The Outdoor Channel
: https://app.myoutdoortv.com/support
: www.myoutdoortv.com
Chat with our AI-based MyOutdoorTV Support
   Hello! How can I assist you?  

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Video issue

Inconsistent streaming quality

Fix: 1. Check Internet Connection: Ensure you have a stable Wi-Fi or cellular connection. You can test your speed using a speed test app. 2. Low... ⇲
 
UI issue

Difficult navigation and UI issues

Fix: 1. Familiarize with the Layout: Spend some time exploring the app to understand its layout. Look for a tutorial or help section within the a... ⇲

Sign-in button is too small

Fix: 1. Zoom Feature: Enable the zoom feature on your iPhone by going to Settings > Accessibility > Zoom. This allows you to zoom in on the sign-... ⇲
 
Syncing issue

Does not save progress in shows

Fix: 1. Check App Settings: Look for an option in the app settings that allows you to enable saving progress or syncing with your account. 2. En... ⇲
 
Customization issue

No 10 or 15 second rewind feature

Fix: 1. Use the Playback Controls: Check if there are any hidden playback controls by tapping on the screen while a video is playing. Some apps h... ⇲
 
Network issue

Issues with Chromecast connectivity

Fix: 1. Ensure Both Devices Are on the Same Network: Make sure your iPhone and Chromecast are connected to the same Wi-Fi network. 2. Restart Ch... ⇲
 
Downloads issue

Downloaded episodes do not play

Fix: 1. Check Storage Space: Ensure you have enough storage space on your device. Go to Settings > General > iPhone Storage to check available sp... ⇲
 
Login issue

Frequent re-login required

Fix: 1. Check App Settings: Look for a setting that allows you to stay logged in or remember your credentials. 2. Update the App: Ensure you are... ⇲
 
Payments issue

Locked content despite active subscription

Fix: 1. Log Out and Log Back In: Sometimes, logging out of your account and logging back in can refresh your subscription status. 2. Check Subsc... ⇲

High subscription cost for the service quality

Fix: 1. Evaluate Usage: Assess how often you use the app and if it justifies the cost. If not, consider downgrading or canceling your subscriptio... ⇲
 
Updates issue

Slow content updates

Fix: 1. Check for Updates: Regularly check the app for updates in the App Store, as new content may be added in newer versions. 2. Clear Cache:... ⇲
 
Search issue

Inability to search effectively

Fix: 1. Use Specific Keywords: When searching, try using specific titles or keywords related to the content you are looking for. 2. Check Filter... ⇲
 
Freezing issue

MyOutdoorTV freezes and resets devices

Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS by going to Settings > General > Software Update. 2. Free Up Storage... ⇲
 
Support issue

Customer support is unresponsive

Fix: 1. Check FAQs: Look for a Frequently Asked Questions section within the app or on the website for common issues and solutions. 2. Use Commu... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
85.8%

Bad experience
11.2%

Neutral
3.0%

~ from our NLP analysis of 2,170 combined software ratings.

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 Private Data MyOutdoorTV collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. MyOutdoorTVMonthly: $9.99 This is a monthly auto-renewing subscription.
  2. MyOutdoorTVAnnual: $98.99 This is a yearly auto-renewing subscription.