fix problems on Dukan [iphone]

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—— Run into issues on Dukan? Get help pending when official support gets back to you!

Dukan - الدكان
Info:
company: Al Dukan Retailing Co
: https://prod-dukan.9ten.online/en/contact-us
: prod-dukan.9ten.online
Chat with our AI-based Dukan Support
   Hello! How can I assist you?  

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Crashes issue

Dukan crashes frequently

Fix: First, ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. If you... ⇲

Dukan closes unexpectedly

Fix: Check if there are any pending updates for the Dukan app in the App Store. Updates often include bug fixes that can resolve unexpected closu... ⇲

Technical issues cause app to exit

Fix: Ensure that your device has enough storage space available. Go to Settings > General > iPhone Storage to check. If storage is low, delete un... ⇲
 
Slow issue

Browsing is slow and heavy

Fix: To improve browsing speed, ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if there is... ⇲
 
Search issue

Search functionality is poor

Fix: When using the search function, try using more specific keywords or phrases to yield better results. Avoid using overly broad terms that may... ⇲
 
Support issue

No delivery service available

Fix: If delivery service is not available, check if there are any updates or announcements within the app regarding delivery options. Sometimes,... ⇲
 
Bugs issue

Dukan requires significant improvement

Fix: To enhance your experience, regularly check for app updates in the App Store, as developers often release improvements based on user feedbac... ⇲

Dukan fails to function properly

Fix: To troubleshoot general functionality issues, first ensure that your app is updated to the latest version. Go to the App Store and check for... ⇲
 
UI issue

Unable to view cart

Fix: If you cannot view your cart, try logging out of the app and then logging back in. This can refresh your session and may resolve the issue.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
47.4%

Good experience
36.8%

Neutral
15.8%

~ from our NLP analysis of 19 combined software ratings.

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 Private Data Dukan collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info