fix problems on Scentbird Perfume Box [iphone]

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—— Run into issues on Scentbird Perfume Box? Get help pending when official support gets back to you!

Scentbird Perfume Box
Info:
company: Scentbird, Inc.
: https://scentbird.zendesk.com
: scentbird.com
Chat with our AI-based Scentbird Perfume Box Support
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Account issue

Difficult to cancel subscription

Fix: Log into your account and navigate to the subscription management section. Look for an option to cancel your subscription. Follow the prompt... ⇲
 
Support issue

Customer service is hard to reach

Fix: Utilize any available in-app support features, such as live chat or help sections, to get assistance. These options may provide quicker resp... ⇲
 
Customization issue

Random fragrance selection if queue is empty

Fix: Regularly update your fragrance queue to ensure it reflects your current preferences. Add a variety of scents to your queue to minimize the... ⇲

Limited variety of scents available

Fix: Explore the app regularly for new arrivals or seasonal collections. The app may update its inventory frequently, so checking back can reveal... ⇲

Inconvenient queue management

Fix: Regularly review and update your fragrance queue to ensure it reflects your current preferences. Set a reminder to do this at least once a m... ⇲

Random color selection for fragrance holders

Fix: If you have a preference for specific colors, check if the app allows you to select your preferred color during the ordering process. If not... ⇲
 
Slow issue

Scentbird Perfume Box is slow and tiresome to navigate

Fix: Clear the app's cache by going to your iPhone settings, selecting the Scentbird app, and choosing the option to clear cache or data. This ca... ⇲
 
Bugs issue

Inconsistent scent potency

Fix: When you receive a new fragrance, test it in a small area first to gauge its potency before applying it more broadly. This can help you dete... ⇲
 
Login issue

Issues with logging in

Fix: Ensure you are entering the correct email and password. If you have forgotten your password, use the 'Forgot Password' feature to reset it.... ⇲
 
Privacy issue

Inability to remove billing information

Fix: Navigate to your account settings and look for billing or payment information. There may be an option to edit or remove your billing details... ⇲
 
Payments issue

Frequent double charges

Fix: Check your subscription settings to ensure you are not accidentally subscribed to multiple plans. Review your payment history for any discre... ⇲

Limited options for purchasing additional fragrances

Fix: Explore any promotional offers or bundles that may be available within the app. These can provide additional purchasing options beyond the s... ⇲
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 what users are saying
Good experience
97.2%

Neutral
1.7%

Bad experience
1.0%

~ from our NLP analysis of 64,358 combined software ratings.

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 Private Data Scentbird Perfume Box collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Search History
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Other Data