fix problems on Qapital [iphone]

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—— Run into issues on Qapital? Get help pending when official support gets back to you!

Qapital: Set & Forget Finances
Info:
company: Qapital, LLC
: https://www.qapital.com
: qapital.com
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Settings issue

Mandatory overdraft protection

Fix: 1. Review your account settings: Go to the settings in the app and check if you can adjust your overdraft protection preferences. 2. Set up... ⇲

Inability to set specific withdrawal dates

Fix: 1. Use the scheduled transfer feature: While you may not set specific withdrawal dates, you can schedule transfers to occur on specific days... ⇲

Difficulty in changing funding accounts

Fix: 1. Access account settings: Go to the settings in the app and look for the option to change your funding account. 2. Follow prompts: Careful... ⇲

Limited control over withdrawal amounts

Fix: 1. Set specific rules: Create rules that dictate how much you want to save or withdraw, which can help you manage your funds better. 2. Manu... ⇲

Inability to apply one rule to multiple goals

Fix: 1. Create similar rules: Manually create similar rules for each goal that you want to apply the same conditions to. 2. Prioritize goals: Foc... ⇲
 
Support issue

Limited customer support options

Fix: 1. Utilize in-app help: Check the help section within the app for FAQs and troubleshooting tips. 2. Use social media: Reach out to Qapital o... ⇲

Slow response from customer service

Fix: 1. Use in-app support: Check if there are any automated responses or FAQs that can help you resolve your issue quickly. 2. Be patient: Under... ⇲
 
Bugs issue

Bugs affecting app performance

Fix: 1. Restart the app: Close the app completely and reopen it to see if performance improves. 2. Clear app cache: Go to your iPhone settings, s... ⇲

Rules not activating as expected

Fix: 1. Review rule settings: Go to the rules section in the app and ensure that all conditions are set correctly. 2. Test rules: Create a test r... ⇲
 
Privacy issue

Lack of visibility on joint contributions

Fix: 1. Use shared goals: Create a shared goal within the app that allows both parties to see contributions. 2. Track contributions manually: Kee... ⇲
 
Payments issue

Frequent membership fee changes

Fix: 1. Review membership details: Regularly check the membership section in the app to stay informed about any changes in fees. 2. Set a budget:... ⇲

High fees for same-day withdrawals

Fix: 1. Plan ahead: If possible, avoid same-day withdrawals and schedule them for the next business day to avoid fees. 2. Review withdrawal optio... ⇲
 
Notifications issue

Notifications can be misleading

Fix: 1. Adjust notification settings: Go to the app settings and customize your notification preferences to receive only the most relevant alerts... ⇲
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 what users are saying
Good experience
96.0%

Bad experience
2.7%

Neutral
1.3%

~ from our NLP analysis of 84,782 combined software ratings.

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 Private Data Qapital collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics