—— Run into issues on Sound Devices Wingman? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps... ⇲
Fix: 1. Reinstall the app: Delete the Wingman app from your iPhone by pressing and holding the app icon until it wiggles, then tap the 'X' to del... ⇲
Fix: 1. Check app compatibility: Visit the App Store page for Wingman to see if there are any notes about compatibility with your current iOS ver... ⇲
Fix: 1. Use your iPhone directly: For now, rely on your iPhone for all functionalities instead of expecting Apple Watch support. OR 2. Explore... ⇲
Fix: 1. Use wired microphones: If wireless support is not available, consider using wired microphones that are compatible with the app. OR 2.... ⇲
Fix: 1. Use an older device: If possible, use an older iPhone model that is compatible with the app until an update is released. OR 2. Researc... ⇲
Fix: 1. Explore app settings: Open the Wingman app and navigate to the settings menu. Look for options that may enhance functionality while recor... ⇲
Fix: 1. Familiarize yourself with existing controls: Review the app's manual or help section to ensure you are utilizing all available remote mix... ⇲
Fix: 1. Adjust levels on the hardware: Use the physical controls on your recording device to adjust levels as needed while using the app. OR 2... ⇲
Fix: 1. Check for alternative apps: If the lack of updates is a concern, research and consider switching to other audio recording apps that are a... ⇲
Fix: 1. Reset Bluetooth settings: Go to Settings > Bluetooth, turn Bluetooth off, wait a few seconds, and turn it back on. Then, try reconnecting... ⇲
Fix: 1. Check dongle compatibility: Ensure that the dongle you are using is compatible with the Wingman app and your iPhone model. OR 2. Resta... ⇲
Fix: 1. Rename files manually: After recording, go to the file management section of the app and manually rename the files to ensure they are lab... ⇲
Fix: 1. Use voice dictation: Instead of typing, use the voice dictation feature by tapping the microphone icon on the keyboard to add text names... ⇲
Fix: 1. Use the app in portrait mode: While not ideal, adjust your workflow to accommodate the app's portrait mode until a landscape option is av... ⇲
Fix: 1. Use concise descriptions: Since there is no character limit, focus on writing clear and concise descriptions to avoid confusion. OR 2.... ⇲
Fix: 1. Explore tutorials: Look for online tutorials or user guides that can help you navigate the app more effectively. OR 2. Provide feedbac... ⇲
Fix: 1. Explore advanced settings: Check if there are any hidden advanced settings within the app that can enhance its functionality. OR 2. Co... ⇲
Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS, as updates can fix bugs that cause apps to crash. OR 2. Use a dif... ⇲