fix problems on Veo Camera [iphone]

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—— Run into issues on Veo Camera? Get help pending when official support gets back to you!

Veo Camera
Info:
company: Veo Technologies ApS
: https://www.veo.co
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Loading issue

Black screen with loading circle

Fix: 1. Force close the app and restart it. 2. Check your internet connection; a weak connection can cause loading issues. 3. If the problem pers... ⇲
 
Recording issue

Recording stops unexpectedly

Fix: 1. Ensure that your device has enough storage space available. Go to Settings > General > iPhone Storage to check. 2. Close any background a... ⇲
 
Gameplay issue

Games get stuck in processing

Fix: 1. Ensure you have a stable internet connection. 2. Close the app and reopen it to refresh the processing. 3. If the problem persists, try r... ⇲
 
Support issue

Customer support response is slow

Fix: 1. Check the app's FAQ or help section for common issues and solutions. 2. Look for community forums or user groups where you can find answe... ⇲
 
Network issue

Difficulties connecting to WiFi

Fix: 1. Ensure that you are within range of the WiFi network. 2. Restart your router and try connecting again. 3. Forget the WiFi network on your... ⇲

Veo Camera fails to remember preferred networks

Fix: 1. Manually reconnect to your preferred networks each time you use the app. 2. Check your iPhone's network settings to ensure they are confi... ⇲
 
Permissions issue

Veo Camera requires Bluetooth unnecessarily

Fix: 1. Check the app settings to see if there is an option to disable Bluetooth usage. 2. If not, consider using the app in a mode that does not... ⇲
 
Video issue

Limited video navigation controls

Fix: 1. Familiarize yourself with the app's features by checking the help section or user guide. 2. Use gestures or shortcuts that may not be imm... ⇲

Cannot skip video time

Fix: 1. Use the fast forward feature if available in the app. 2. Try tapping on the timeline to jump to specific points in the video. OR 1. If... ⇲

Live streaming setup is problematic

Fix: 1. Ensure that your internet connection is stable and fast enough for live streaming. 2. Restart the app and try setting up the live stream... ⇲
 
UI issue

Veo Camera interface feels minimal and glitchy

Fix: 1. Restart the app to see if it resolves any temporary glitches. 2. Check for updates in the App Store that may address interface issues.... ⇲
 
Syncing issue

Inconsistent data tracking

Fix: 1. Ensure that you have a stable internet connection while using the app. 2. Regularly check for app updates that may fix tracking issues.... ⇲
 
Camera issue

Camera overheats and fails to record

Fix: 1. Allow the camera to cool down before using it again. 2. Avoid using the camera in direct sunlight or hot environments. OR 1. Limit the... ⇲
 
Customization issue

Veo Camera does not allow grouping of players

Fix: 1. Check the app settings to see if there is an option to create groups or teams. 2. Use alternative methods to track players manually if gr... ⇲
 
Updates issue

Firmware updates cause connection issues

Fix: 1. After a firmware update, restart both the camera and the iPhone to re-establish the connection. 2. Check the app for any additional updat... ⇲
 
Compatibility issue

Veo Camera does not support iPad viewing

Fix: 1. Use the iPhone app on your iPad in compatibility mode by downloading it from the App Store. 2. Consider using an iPhone emulator on your... ⇲
 
Uploads issue

Lost recordings due to upload errors

Fix: 1. Ensure you have a stable internet connection when uploading recordings. 2. Check the app settings for any upload limits or restrictions.... ⇲
 
Bugs issue

Keyboard becomes unresponsive after recording

Fix: 1. Close the app and reopen it to reset the keyboard functionality. 2. Restart your iPhone if the keyboard remains unresponsive. OR 1. Ch... ⇲
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 what users are saying
Good experience
92.8%

Bad experience
5.1%

Neutral
2.0%

~ from our NLP analysis of 1,522 combined software ratings.

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 Private Data Veo Camera collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics