fix problems on Kalay+ [iphone]

—— Run into issues on Kalay+? Get help pending when official support gets back to you!

Kalay+

Info:

company: ThroughTek Technology (Shenzhen) Co., Ltd.

: https://www.throughtek.com/app_privacy.html

Chat with our AI-based Kalay+ Support

🛠️ Common Kalay+ Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Camera stops working

Fix: 1. Restart the App: Close the Kalay+ app completely and then reopen it. This can often resolve temporary glitches. 2. Check Permissions: Go... ⇲

Cannot connect to WiFi

Fix: 1. Check WiFi Settings: Go to Settings > Wi-Fi and ensure that Wi-Fi is turned on. Select your network and enter the password if prompted.... ⇲

Compatibility issue

Kalay+ compatibility issues with iOS updates

Fix: 1. Check for App Updates: After an iOS update, go to the App Store and check if there is an update available for Kalay+. Developers often re... ⇲

Login page issues

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data. 2. Clear App Cac... ⇲

Screen issue

Kalay+ screen is white

Fix: 1. Restart the App: Close Kalay+ completely and reopen it. This can often resolve temporary display issues. 2. Check for App Updates: Go to... ⇲

Account issue

Code not sent for account verification

Fix: 1. Check Spam/Junk Folder: Sometimes, verification emails can end up in the spam or junk folder. Check there for the verification code. 2.... ⇲

Freezing issue

Kalay+ freezes while streaming

Fix: 1. Check Internet Speed: Ensure you have a stable and fast internet connection. You can test your speed using a speed test app. 2. Restart... ⇲

Updates issue

Product becomes useless after updates

Fix: 1. Check for App Updates: After an update, check if there is a new version of Kalay+ available in the App Store that may fix the issues caus... ⇲

Registration issue