Fix RingGo errors on iphone

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16 problems reported in the past 24 hours

🔍   Select the category that fits your issue:
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Settings
App does not allow renewal/extension for some locations

🛠️ If the app does not allow renewal, consider using the app to purchase a new permit for the same loca... show fix »
 
UI
Clunky user interface

🛠️ Familiarize yourself with the app by exploring all its features and settings. This can help you navi... show fix »
Difficult to navigate menus

🛠️ Take a moment to explore the app's menu options and familiarize yourself with the layout to improve... show fix »
 
Payments
Cannot purchase multiple permits with the same card

🛠️ Try using a different payment method, such as a different credit/debit card or a digital wallet serv... show fix »
Limited payment options at kiosks

🛠️ Before heading to the kiosk, check the payment options available on the parking authority's website... show fix »
No guest checkout option

🛠️ Create a temporary account using a disposable email address if you want to avoid using your primary... show fix »
 
Support
Automated phone service is ineffective

🛠️ If you need assistance, try to navigate through the automated system carefully, listening for option... show fix »
Customer service is unresponsive

🛠️ Check the app or website for a FAQ section that may address your concerns without needing to contact... show fix »
No live chat support available

🛠️ Utilize the app's FAQ section or help center for immediate assistance with common issues. OR Enga... show fix »
 
Login
App frequently logs users out

🛠️ Check your app settings to ensure that you are not set to log out after a certain period of inactivi... show fix »
 
Bugs
Kiosk machines often malfunction

🛠️ If a kiosk is malfunctioning, look for another nearby kiosk or use the app to complete your parking... show fix »
 
Messages
Requires SMS verification that fails for international numbers

🛠️ Use a UK-based virtual phone number for SMS verification, as mentioned earlier, to receive the verif... show fix »
 
Crashes
App crashes during use

🛠️ Ensure that your app is updated to the latest version available in the App Store, as updates often f... show fix »
 
Security
Fraudulent payments reported

🛠️ Regularly monitor your bank statements for any unauthorized transactions and report them to your ban... show fix »
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 Contact Support
Developer:
RingGo Ltd
Email:
  https://www.myringgo.co.uk/help
Website:
🌐 ringgo.co.uk
Terms/Privacy:
⚔️ https://www.myringgo.com/privacy
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 Private Data RingGo collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Search History
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
93.0%

Negative experience
5.7%

Neutral
1.3%

~ from our NLP analysis of 3,337 combined software ratings.