fix problems on Dash View [iphone]

—— Run into issues on Dash View ? Get help pending when official support gets back to you!

Dash View for Tesla Cars

Info:

company: William Taylor

: https://wttech.com.au

Chat with our AI-based Dash View Support

🛠️ Common Dash View Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Exporting videos is hard due to mismatched export range and time stamp.

Fix: Ensure that you are selecting the correct start and end times for your video export. Double-check the timestamps displayed in the app agains... ⇲

Missing simple playback controls.

Fix: Check the app settings to see if there are options to enable or customize playback controls. Look for a 'Settings' or 'Preferences' menu wit... ⇲

Glitches issue

Exported combined videos are glitched and not functional.

Fix: Try exporting the videos one at a time instead of combining them. This can help determine if the glitch is related to the combining process... ⇲

Video issue

Black screens or frozen video during playback.

Fix: Ensure that your iPhone has enough storage space available. Low storage can cause playback issues. Go to 'Settings' > 'General' > 'iPhone St... ⇲

Camera issue

Camera views get out of order when switching.

Fix: Check if there is an option in the app settings to lock the camera view or to set a default view. This can help maintain the order you prefe... ⇲

Freezing issue

Playback often freezes, requiring reload.

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. Go to the App Store, search for Dash View, and ch... ⇲

Compatibility issue

Does not support popular SanDisk iXpand drive.

Fix: If you have access to another USB drive, try using that instead of the SanDisk iXpand drive. This can help you determine if the issue is spe... ⇲

Invalid folder error when selecting USB drive.

Fix: Ensure that the USB drive is formatted correctly for use with your iPhone. It should be formatted as FAT32 or exFAT. You can check this by c... ⇲

Useless for users of SanDisk iXpand drive.

Fix: If you are using a SanDisk iXpand drive, consider using the SanDisk app to manage your files and transfer them to your iPhone, then access t... ⇲

UI issue

Scrubbing bar is too long and difficult to navigate.

Fix: Try zooming in on the video timeline if the app allows it. This can make it easier to navigate through the video without having to use the e... ⇲

No playback counter during video export process.

Fix: Check if there are any settings in the app that allow you to enable a playback counter or progress indicator during exports. This may be fou... ⇲

Crashes issue

Dash View crashes frequently.

Fix: Make sure your iPhone's operating system is up to date. Go to 'Settings' > 'General' > 'Software Update' to check for updates. An outdated O... ⇲

Bugs issue

Error when navigating to TeslaCam folder.

Fix: Double-check that the TeslaCam folder is correctly named and located in the root directory of the USB drive. The folder name must be exactly... ⇲