fix problems on SWACU [iphone]

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SWACU Mobile
Info:
company: Southwest Airlines Federal Credit Union
: https://www.swacu.org/contact-us.html
: www.swacu.org
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Bugs issue

Mobile check deposit is buggy

Fix: Ensure that you are following the correct procedure for mobile check deposits. Make sure the check is properly endorsed and that you are tak... ⇲

Mobile deposit fails to recognize checks

Fix: Ensure that you are taking clear, well-lit photos of the checks, and that they are properly endorsed. If the app continues to fail to recogn... ⇲

SWACU lacks basic functionality

Fix: To address the lack of basic functionality, familiarize yourself with the app's features and explore any available settings that may enhance... ⇲
 
Slow issue

SWACU is slow and unresponsive

Fix: To improve the app's performance, try closing other apps running in the background. Double-tap the home button (or swipe up from the bottom... ⇲
 
Login issue

Frequent login issues

Fix: If you are experiencing frequent login issues, ensure that you are entering the correct username and password. Use the 'Forgot Password' fea... ⇲

No fingerprint or Face ID login

Fix: To enable quicker access without fingerprint or Face ID, consider using a password manager app that can securely store and autofill your log... ⇲

No option to remember login ID

Fix: As a workaround, consider using a password manager app that can securely store your login ID and password, allowing you to log in quickly wi... ⇲
 
Customization issue

No QuickView functionality

Fix: As a workaround for the lack of QuickView functionality, you can manually check your account balances and recent transactions by navigating... ⇲
 
Payments issue

Difficult to transfer funds

Fix: To simplify fund transfers, ensure you are familiar with the transfer process outlined in the app's help section. If the process is still un... ⇲

Inability to pay bills through the app

Fix: If you cannot pay bills through the app, check if the bill payment feature is available in your account settings. If it is not, you may need... ⇲

No online payment options for loans

Fix: If the app does not support online loan payments, consider using the bank's website to make payments instead. This may provide a more compre... ⇲
 
Compatibility issue

SWACU does not support landscape mode on iPad

Fix: As a workaround, you can rotate your iPad to portrait mode to use the app as intended. This may not be ideal, but it allows you to use the a... ⇲

Limited device enrollment

Fix: If you are facing issues with limited device enrollment, check the app's settings to see if there are options to manage enrolled devices. Re... ⇲
 
Updates issue

Errors when trying to update app

Fix: If you encounter errors while updating the app, first ensure that your iPhone has enough storage space. Go to Settings > General > iPhone St... ⇲

Vicious cycle of update prompts

Fix: To manage update prompts, check if you have automatic updates enabled on your iPhone. Go to Settings > App Store and toggle on 'App Updates'... ⇲
 
Security issue

Security questions are overly complicated

Fix: If the security questions are too complicated, consider writing down the answers in a secure location for easy reference. This can help you... ⇲
 
Crashes issue

SWACU kicks users out frequently

Fix: To reduce the frequency of being kicked out of the app, ensure that you are using a stable internet connection. If you are on Wi-Fi, try swi... ⇲
 
UI issue

SWACU does not display checking account as priority

Fix: To prioritize your checking account, check if there are settings within the app that allow you to customize your dashboard or account displa... ⇲
 
Syncing issue

Inconsistent account information updates

Fix: If account information updates are inconsistent, try logging out of the app and logging back in to refresh the data. This can sometimes reso... ⇲
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 what users are saying
Good experience
93.6%

Bad experience
4.4%

Neutral
2.0%

~ from our NLP analysis of 5,541 combined software ratings.

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 Private Data SWACU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics