fix problems on CODECU [iphone]

—— Run into issues on CODECU? Get help pending when official support gets back to you!

CODECU

Info:

company: CODE Credit Union

: https://www.codecu.org/

: www.codecu.org

Chat with our AI-based CODECU Support

🛠️ Common CODECU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

check deposit function is sensitive, requires multiple pictures for endorsement

Fix: Ensure that you are using a well-lit area to take pictures of your checks. Hold the check flat and avoid any shadows or glare. Use the app's... ⇲

unable to see ledger and available balance

Fix: Check if you have the latest version of CODECU installed. If not, update the app. After updating, log out and log back in to refresh your ac... ⇲

UI issue

confusing available balance display

Fix: To better understand your available balance, check the app's help section or user guide for explanations on how balances are calculated. Thi... ⇲

extra steps required for mobile deposit

Fix: Familiarize yourself with the mobile deposit process by reviewing the app's tutorial or help section. Understanding the required steps can m... ⇲

Crashes issue

CODECU crashes when accessing transfer section

Fix: First, ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update. If an update is available, inst... ⇲

Bugs issue

check deposit rejections

Fix: Double-check that you are following all endorsement requirements as specified by the app. Ensure that the check is not damaged and that all... ⇲

inaccurate and not dependable

Fix: To address inaccuracies, regularly reconcile your transactions by comparing them with your bank statements. This can help you identify any d... ⇲

Network issue

system down

Fix: If you encounter a system down message, check your internet connection first. Ensure you are connected to Wi-Fi or have a strong cellular si... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.6%

Bad experience

3.0%

Neutral

2.3%

~ from our NLP analysis of 724 combined software ratings.

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Private Data CODECU collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location