fix problems on Delight [iphone]

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—— Run into issues on Delight? Get help pending when official support gets back to you!

Delight: Dating & Relationship
Info:
company: Delight Technology Inc
: https://delightapp.zendesk.com/hc/en-us
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Uploads issue

Duplicate video uploads

Fix: 1. Check for upload confirmation: After uploading a video, wait for a confirmation message before attempting to upload again. 2. Clear app... ⇲
 
Compatibility issue

Limited user base

Fix: 1. Expand your search radius: Go to the settings and increase the distance filter to include more users. 2. Engage with the community: Part... ⇲
 
Messages issue

Conversations deleted when one person leaves

Fix: 1. Use screenshots: Before a match leaves, take screenshots of important conversations for your records. 2. Keep a backup: Regularly copy a... ⇲

Inability to see messages after unmatching

Fix: 1. Take screenshots: Before unmatching, take screenshots of important messages for your records. 2. Use a note-taking app: Copy and save im... ⇲
 
Bugs issue

Profiles recycle back into the pool

Fix: 1. Adjust your preferences: Regularly update your preferences to see new profiles that match your criteria. 2. Engage with profiles: Like o... ⇲

AI matching does not consider user preferences

Fix: 1. Update your profile: Ensure your profile is complete and accurately reflects your preferences. 2. Provide detailed preferences: Go to se... ⇲
 
Video issue

Low picture quality

Fix: 1. Check your internet connection: Ensure you have a strong Wi-Fi or cellular connection when uploading photos. 2. Use high-resolution imag... ⇲
 
Settings issue

Distance filter does not work

Fix: 1. Check location settings: Go to Settings > Privacy > Location Services and ensure Delight has permission to access your location. 2. Rest... ⇲
 
Payments issue

Basic features locked behind paywall

Fix: 1. Explore free trials: Check if Delight offers a free trial for premium features. 2. Use available features: Focus on maximizing the use o... ⇲
 
Security issue

Scammers and fake profiles present

Fix: 1. Report suspicious profiles: Use the reporting feature to flag any profiles that seem fake or suspicious. 2. Verify profiles: Look for ve... ⇲
 
Customization issue

Limited options for gender identity

Fix: 1. Provide feedback: Suggest that the developers expand gender identity options in future updates. 2. Use custom descriptions: In your prof... ⇲
 
UI issue

No ability to swipe while matched

Fix: 1. Use the app actively: Regularly check for new matches and engage with them to keep the experience dynamic. 2. Provide feedback: Suggest... ⇲

Unclear functionality of certain features

Fix: 1. Explore the app: Take time to navigate through the app and familiarize yourself with its features. 2. Check help sections: Look for any... ⇲
 
Notifications issue

Frequent notifications for non-existent new users

Fix: 1. Adjust notification settings: Go to Settings > Notifications and customize your notification preferences for Delight. 2. Clear app cache... ⇲
 
Account issue

Inconsistent user verification

Fix: 1. Report unverified profiles: Use the reporting feature to flag profiles that appear suspicious or unverified. 2. Verify your own profile:... ⇲
 
Ads issue

Upselling of premium features

Fix: 1. Explore free features: Focus on maximizing the use of free features available in the app. 2. Look for promotions: Keep an eye out for an... ⇲
 
Support issue

Lack of customer service

Fix: 1. Use in-app help: Check if there’s a help or FAQ section within the app for common issues. 2. Engage with the community: Join forums or g... ⇲
 
Search issue

Limited filtering options

Fix: 1. Provide feedback: Suggest that the developers expand filtering options in future updates. 2. Use available filters: Maximize the use of... ⇲
 
Privacy issue

Profiles often lack detailed information

Fix: 1. Engage with users: Ask questions to get to know your matches better and encourage them to share more information. 2. Provide feedback: S... ⇲
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 what users are saying
Good experience
79.1%

Neutral
11.0%

Bad experience
9.9%

~ from our NLP analysis of 6,227 combined software ratings.

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 Private Data Delight collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Delight - 1 months: $12.99 Unlocks the premium features
  2. Basic - 1 month: $1.99 Unlocks the basic features
  3. Delight - 3 months: $19.99 Unlocks the premium features
  4. Delight - 1 month: $12.99 Unlocks the premium features
  5. Platinum - 1 month: $29.99 Unlocks the platinum features
  6. Basic - 3 month: $2.99 Unlocks the basic features
  7. Delight - 6 months: $25.99 Unlocks the premium features
  8. Delight - 1 month: $29.99 Enjoy free 7 days trial. Cancel anytime.
  9. Delight - 3 month: $19.99 Unlocks the premium features
  10. Delight 1 Day Boost: $9.99 Boost your profile to receive more views