fix problems on Skånetrafiken [iphone]

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—— Run into issues on Skånetrafiken? Get help pending when official support gets back to you!

Skånetrafiken
Info:
company: Region Skåne
: https://www.skanetrafiken.se/sa-reser-du-med-oss/sa-koper-du-biljett/
: www.skanetrafiken.se
Chat with our AI-based Skånetrafiken Support
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Bugs issue

Incorrectly suggests trips to Copenhagen instead of Sweden

Fix: 1. Check your settings: Ensure that your default location settings are set correctly. Go to the app settings and verify your home location.... ⇲
 
Payments issue

Skånetrafiken eats payments

Fix: 1. Check payment method: Ensure that your payment method is valid and has sufficient funds. Go to your payment settings in the app to verify... ⇲

Difficult to add payment methods

Fix: 1. Follow the correct steps: Go to the payment settings in the app and ensure you are following the correct steps to add a payment method.... ⇲

Requires credit card code activation every time

Fix: 1. Check app settings: Look for an option in the app settings that allows you to save your payment information for future use. 2. Update th... ⇲

Payment info entry fails

Fix: 1. Double-check your information: Ensure that all payment information is entered correctly, including card number, expiration date, and CVV.... ⇲
 
Customization issue

No option to switch buses after purchasing a ticket

Fix: 1. Review your ticket options: Check if the app allows for ticket modifications after purchase. Some apps have specific policies regarding c... ⇲

No quick ticket purchase option without route search

Fix: 1. Use saved routes: If the app allows you to save frequently used routes, set them up in advance to speed up the ticket purchase process.... ⇲
 
Messages issue

Does not send verification text to international numbers

Fix: 1. Check your phone number format: Ensure that you are entering your international phone number in the correct format, including the country... ⇲
 
Updates issue

Updates cause problems

Fix: 1. Avoid auto-updates: Go to the App Store settings and disable automatic updates to prevent issues until a stable version is released. 2.... ⇲
 
Freezing issue

Skånetrafiken frequently freezes

Fix: 1. Restart the app: Close the app completely and reopen it to see if the freezing persists. 2. Update the app: Check for updates in the App... ⇲
 
Syncing issue

Loses departure and arrival information during active trips

Fix: 1. Ensure location services are enabled: Go to Settings > Privacy > Location Services and make sure they are enabled for Skånetrafiken. 2.... ⇲
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 what users are saying
Bad experience
52.0%

Good experience
44.0%

Neutral
4.0%

~ from our NLP analysis of 25 combined software ratings.

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 Private Data Skånetrafiken collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Contacts
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Usage Data
    • Diagnostics
    • Other Data