fix problems on FOX 5 DC [iphone]

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—— Run into issues on FOX 5 DC? Get help pending when official support gets back to you!

FOX 5 DC: News & Alerts
Info:
company: Fox Television Stations, Inc.
: https://www.fox5dc.com/about-us
: www.fox5dc.com
Chat with our AI-based FOX 5 DC Support
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Notifications issue

Repeated notifications for the same story

Fix: 1. Adjust Notification Settings: Go to Settings > Notifications > FOX 5 DC. Here, you can customize how often you receive notifications or t... ⇲

Notifications do not generate sound

Fix: 1. Check Device Sound Settings: Go to Settings > Sounds & Haptics. Ensure that the 'Ringer and Alerts' volume is turned up and that 'Silent... ⇲

Inaccurate notifications

Fix: 1. Review Notification Settings: Go to Settings > Notifications > FOX 5 DC and adjust the types of notifications you receive to ensure they... ⇲

Delayed notifications

Fix: 1. Check Background App Refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for FOX 5 DC. This allows the ap... ⇲
 
UI issue

FOX 5 DC opens web browser instead of the story

Fix: 1. Check App Settings: Open the FOX 5 DC app and look for settings related to how stories are opened. Ensure that the option to open stories... ⇲

FOX 5 DC is difficult to navigate

Fix: 1. Familiarize with the Layout: Spend some time exploring the app's layout. Look for a help or tutorial section within the app that may guid... ⇲
 
Video issue

Live feed rarely works

Fix: 1. Check Internet Connection: Ensure you have a strong and stable internet connection. Try switching between Wi-Fi and cellular data to see... ⇲
 
Ads issue

Cluttered with advertisements

Fix: 1. Upgrade to Premium (if available): Check if the app offers a premium version that reduces or eliminates ads. This can often be found in t... ⇲

Commercials are repetitive

Fix: 1. Upgrade to Premium (if available): Check if the app offers a premium version that reduces or eliminates ads. This can often be found in t... ⇲
 
Links issue

Content often leads to dead links

Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage > FOX 5 DC. Tap 'Offload App' to clear the cache. Reinstall the app to ensure... ⇲
 
Screen issue

White screen after opening stories

Fix: 1. Restart the App: Close the app completely and reopen it. This can refresh the app and resolve the white screen issue. OR 2. Reinstall... ⇲
 
Bugs issue

Poor spell check and proofreading

Fix: 1. Use Third-Party Tools: Consider using third-party writing tools or apps that can help with spell check and proofreading before sharing or... ⇲
 
Content issue

Media bias in reporting

Fix: 1. Cross-Reference Information: To get a balanced view, cross-reference news stories with other reputable news sources to verify the informa... ⇲

Factual inaccuracies in articles

Fix: 1. Verify Information: Cross-check facts with reliable sources to confirm accuracy before accepting the information as true. OR 2. Provid... ⇲
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 what users are saying
Good experience
83.2%

Bad experience
11.6%

Neutral
5.1%

~ from our NLP analysis of 1,340 combined software ratings.

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 Private Data FOX 5 DC collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data