fix problems on The Open [iphone]

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—— Run into issues on The Open? Get help pending when official support gets back to you!

The Open
Info:
company: The R&A
: http://www.randa.org/
: www.randa.org
Chat with our AI-based The Open Support
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Features issue

No shot tracking for players

Fix: 1. Look for any updates in the app that may introduce shot tracking features. Go to the App Store, search for The Open, and check if an upda... ⇲

Inability to rewatch rounds after they air

Fix: 1. Check the app's settings or help section to see if there is an option to access past rounds or highlights. 2. Visit The Open's official... ⇲

Lack of player statistics

Fix: 1. Look for a dedicated statistics section within the app. This may be found in the main menu or under player profiles. 2. Use external web... ⇲
 
Search issue

Difficult to find player bios

Fix: 1. Use the search function within the app to look for specific players. This may help you locate their bios more quickly. 2. Check if there... ⇲
 
UI issue

Poor user interface and navigation

Fix: 1. Familiarize yourself with the app's layout by exploring all menus and options. Take note of where key features are located. 2. Provide f... ⇲
 
Compatibility issue

Requires external app for full coverage

Fix: 1. Identify which external app is required and download it from the App Store. Ensure both apps are updated to the latest versions. 2. Chec... ⇲

Not as comprehensive as competitor apps

Fix: 1. Explore the app's settings to see if there are options to enable additional features or content that may enhance your experience. 2. Use... ⇲
 
Login issue

Sign-in errors for users

Fix: 1. Ensure you are entering the correct username and password. If you’ve forgotten your password, use the 'Forgot Password' feature to reset... ⇲
 
Bugs issue

Inaccurate refresh times

Fix: 1. Check your internet connection to ensure it is stable and fast. A poor connection can lead to delays in refresh times. 2. Look for a ref... ⇲
 
Content issue

Too much fluff content

Fix: 1. Look for settings within the app that allow you to customize your content preferences. This may help filter out unwanted content. 2. Foc... ⇲
 
Customization issue

Limited options for toggling favorites on leaderboard

Fix: 1. Check the leaderboard settings to see if there are options to customize your view. Look for a 'Favorites' or 'My Players' section. 2. Us... ⇲
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 what users are saying
Good experience
90.7%

Bad experience
7.0%

Neutral
2.3%

~ from our NLP analysis of 4,399 combined software ratings.

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 Private Data The Open collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics