fix problems on Broxel [iphone]

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—— Run into issues on Broxel? Get help pending when official support gets back to you!

Broxel
Info:
company: Broxel
: https://broxel.com/us-help/
: broxel.com
Chat with our AI-based Broxel Support
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Payments issue

Delayed promotional payments

Fix: Check the terms and conditions of the promotional offer to understand the expected timeline for payments. If the delay exceeds the stated pe... ⇲

Inconsistent referral bonus payments

Fix: Verify that both you and the referred user have completed all necessary steps to qualify for the referral bonus. This may include account ve... ⇲

Long transfer times

Fix: Check the transfer method you are using. Some methods may take longer than others. If possible, opt for faster transfer options available in... ⇲

Missing transaction confirmations

Fix: Check your transaction history in the app to see if the transaction is listed there. If it is, the confirmation may not have been sent yet.... ⇲

Monthly fees are excessive

Fix: Review the services included in your monthly fee. If you are not using certain features, consider downgrading to a lower-tier plan if availa... ⇲
 
Support issue

Poor customer service response

Fix: Utilize the in-app support chat feature for quicker responses. Be clear and concise in your queries to facilitate faster resolution. OR C... ⇲

Language barrier in customer support

Fix: Check if the app has a language setting that allows you to switch to a preferred language. This may improve communication with support. OR... ⇲

Lack of communication from support

Fix: Document your inquiries and responses from support. If you have not received a response within a reasonable timeframe, follow up using the s... ⇲
 
Glitches issue

Broxel glitches and functionality issues

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Broxel, and tap 'Update' if available. Restart your d... ⇲
 
Registration issue

Difficulty in card registration

Fix: Ensure that you are entering all required information accurately, including your personal details and any verification documents. Double-che... ⇲
 
Account issue

Account access issues

Fix: If you are having trouble logging in, ensure that you are using the correct credentials. Use the 'Forgot Password' feature to reset your pas... ⇲

Failure to cancel accounts

Fix: Follow the cancellation process outlined in the app or on the website. Ensure you complete all required steps and confirm the cancellation v... ⇲
 
Bugs issue

Unresponsive app

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Reopen the app to see if it responds bet... ⇲
 
Security issue

Scam-like behavior reported

Fix: Ensure that you are using the official Broxel app and website. Avoid sharing personal information with unverified sources or links. OR If... ⇲
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 what users are saying
Good experience
80.7%

Bad experience
16.0%

Neutral
3.3%

~ from our NLP analysis of 600 combined software ratings.

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 Private Data Broxel collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics