fix problems on DVRunning2 [iphone]

—— Run into issues on DVRunning2? Get help pending when official support gets back to you!

DVRunning2

Info:

company: Zhuhai Jieli Technology Co.,Ltd

: http://www.zh-jieli.com/

: www.zh-jieli.com

Chat with our AI-based DVRunning2 Support

🛠️ Common DVRunning2 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

DVRunning2 locks up when scrolling or pausing footage

Fix: Try closing other applications running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer... ⇲

video displays upside down

Fix: Check the orientation settings in the app. Look for a settings menu within DVRunning2 that may allow you to adjust the video orientation or... ⇲

Network issue

disconnects internet and cellular when connecting

Fix: Check your device's network settings. Go to Settings > Cellular and ensure that cellular data is enabled for DVRunning2. Also, check if you... ⇲

frequent connection issues with iPhone and Android

Fix: Ensure that both your phone and the camera are within a reasonable distance to maintain a strong connection. Avoid obstacles that may interf... ⇲

loop of disconnection when restarting app

Fix: Try uninstalling and reinstalling the app. This can help clear any corrupted data that may be causing the disconnection loop. To uninstall,... ⇲

UI issue

record button does not flash as expected

Fix: Check the app settings to see if there is an option to enable or disable the record button flash. If not, try restarting the app to see if i... ⇲

difficult to operate

Fix: Familiarize yourself with the app by reviewing any available tutorials or help sections within the app. Look for a user manual or online res... ⇲

Camera issue

camera does not connect to app

Fix: Ensure that Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and make sure it is turned on. Then, try reconnecting the camera... ⇲

camera is non-functional

Fix: Check the camera's power source. Ensure that the battery is charged and properly inserted. If the camera uses an external power source, make... ⇲

Video issue

requires pulling SD card to view video

Fix: Check if the app has a built-in video playback feature. Look for a media library or playback option within the app that allows you to view v... ⇲

Support issue

poor customer support and refund policy

Fix: Utilize online forums or community groups related to DVRunning2 where users share tips and solutions. This can be a valuable resource for tr... ⇲