fix problems on The Toll Roads [iphone]

—— Run into issues on The Toll Roads? Get help pending when official support gets back to you!

The Toll Roads

Info:

company: The Toll Roads

: https://www.thetollroads.com

: www.thetollroads.com

Chat with our AI-based The Toll Roads Support

🛠️ Common The Toll Roads Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Text alert feature only for low prepaid funds

Fix: Check your account settings to ensure that you have enabled text alerts. Navigate to the 'Notifications' section in the app and verify that... ⇲

The Toll Roads crashes when paying toll as a guest

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for 'The Toll Roads', and check for any available updates... ⇲

Bugs issue

Website also broken

Fix: Try accessing the website from a different browser or device to see if the issue persists. Sometimes, browser settings or extensions can int... ⇲

Inaccurate toll calculation

Fix: Double-check the route you selected in the app to ensure it matches your actual travel route. Sometimes, alternate routes can lead to differ... ⇲

Payments issue

No receipt provided for payments

Fix: Check your email associated with your account for any payment confirmation emails. If you do not receive them, ensure that your email addres... ⇲

Threats for unpaid violations despite payment

Fix: Keep a record of your payment confirmations and any correspondence related to the payment. If you receive a threat, respond with your proof... ⇲

Suspension of app access for payment issues

Fix: If your access is suspended, check your payment method in the app settings to ensure it is valid and up to date. Update any expired payment... ⇲

Inability to dispute charges

Fix: Document the charge you wish to dispute, including dates and amounts. Use any available contact methods in the app to submit your dispute fo... ⇲

High automatic recharge amount

Fix: Check your account settings to see if you can adjust the automatic recharge amount. Some apps allow you to set a lower threshold for recharg... ⇲

The Toll Roads does not support Apple Pay

Fix: Check for any updates in the app that may have added Apple Pay support. If not available, consider using a linked credit card or bank accoun... ⇲

UI issue

Inability to track vehicle nicknames

Fix: Check if there is an option in the app settings to add or edit vehicle nicknames. If not, consider maintaining a separate list of your vehic... ⇲

No time entry for rental car return

Fix: Manually note the time of your rental car return and enter it into the app as soon as you can. This can help you keep track of your tolls ac... ⇲

No ability to print records from app

Fix: Take screenshots of your records and print them from your device's photo gallery. This can serve as a workaround for printing records. OR... ⇲

Requires login every time

Fix: Ensure that the 'Remember Me' or 'Stay Logged In' option is selected when you log in. This should keep you logged in for future sessions.... ⇲

No option for saved login info

Fix: Check if your device settings allow the app to save login information. Go to Settings > Passwords & Accounts and ensure that the app is allo... ⇲

Updates issue

Invoice fee charged without app updates

Fix: Review your account settings to see if there are any options to opt-out of invoice fees. Sometimes, there are settings that can help you avo... ⇲

Support issue

Poor customer service

Fix: Document your issues clearly and try to use multiple channels to reach customer service, such as email, social media, or the app's support f... ⇲

Account issue