fix problems on Chemung Canal & Capital [iphone]

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—— Run into issues on Chemung Canal & Capital ? Get help pending when official support gets back to you!

Chemung Canal & Capital Mobile
Info:
company: Chemung Canal Trust Company
: https://www.chemungcanal.com/contact/
: www.chemungcanal.com
Chat with our AI-based Chemung Canal & Capital Support
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Crashes issue

Chemung Canal & Capital often crashes or shuts down

Fix: 1. Update the app to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary glitches. 3. Check your iP... ⇲
 
Account issue

Inaccurate account balance display

Fix: 1. Refresh the app by pulling down on the screen to update the account information. 2. Log out of the app and log back in to see if the bala... ⇲

Difficulties with password resets

Fix: 1. Ensure you are using the correct email address associated with your account when requesting a password reset. 2. Check your spam or junk... ⇲
 
Settings issue

Bill pay setup is complicated

Fix: 1. Follow the in-app tutorial or help section for step-by-step guidance on setting up bill pay. 2. Make sure you have all necessary informat... ⇲
 
Network issue

Chemung Canal & Capital connectivity errors

Fix: 1. Check your internet connection; switch between Wi-Fi and cellular data to see if the issue persists. 2. Restart your router if you are us... ⇲
 
Slow issue

Slow performance after updates

Fix: 1. After an update, give the app some time to adjust as it may be indexing data. 2. Restart your iPhone to clear any temporary performance i... ⇲
 
Compatibility issue

Lack of facial recognition support

Fix: 1. Use the fingerprint recognition feature if available, or continue using your password for login. 2. Check for any app updates that may in... ⇲

Limited functionality compared to web version

Fix: 1. Familiarize yourself with the app's features by exploring the help section or user guide within the app. 2. Use the web version for tasks... ⇲

Chemung Canal & Capital does not work on older devices

Fix: 1. Check the app's compatibility requirements in the App Store to ensure your device meets them. 2. If your device is not compatible, consid... ⇲
 
Syncing issue

Inconsistent transaction updates

Fix: 1. Refresh the app by pulling down on the screen to update transactions. 2. Log out and back into the app to see if transactions update corr... ⇲
 
Login issue

Chemung Canal & Capital requires frequent re-authentication

Fix: 1. Ensure that you are not logging in from multiple devices simultaneously, as this can trigger re-authentication. 2. Check your app setting... ⇲

Error messages about invalid credentials

Fix: 1. Double-check your username and password for any errors. 2. If you have recently changed your password, ensure you are using the updated o... ⇲
 
Customization issue

No grouping of bills in app

Fix: 1. Manually categorize bills by creating separate entries for each category in the app. 2. Use the notes section of each bill entry to indic... ⇲
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 what users are saying
Good experience
94.7%

Bad experience
3.0%

Neutral
2.3%

~ from our NLP analysis of 2,267 combined software ratings.

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 Private Data Chemung Canal & Capital collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics