fix problems on 500 Stories [iphone]

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—— Run into issues on 500 Stories? Get help pending when official support gets back to you!

500 Stories: Reels Story Maker
Info:
company: StoryPath Apps Ltd
: https://500stories.app/contact-us
: 500stories.app
Chat with our AI-based 500 Stories Support
   Hello! How can I assist you?  

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Payments issue

most features locked behind paywall

Fix: 1. Take advantage of any free trials or promotional offers that may allow temporary access to premium features. Check the app for any announ... ⇲

subscription page issues

Fix: 1. Restart the app and try accessing the subscription page again. Sometimes, a simple restart can resolve loading issues. 2. Clear the app's... ⇲

unexpected billing after trial cancellation

Fix: 1. Double-check your subscription settings in the App Store. Go to Settings > [your name] > Subscriptions to ensure that the trial has been... ⇲

high subscription price

Fix: 1. Look for promotional offers or discounts that may be available for new users. Sometimes apps offer limited-time deals. 2. Consider using... ⇲
 
Downloads issue

download errors for free templates

Fix: 1. Check your internet connection. Ensure you have a stable Wi-Fi or cellular data connection. If the connection is weak, try moving closer... ⇲
 
Support issue

nonexistent customer support

Fix: 1. Check the app's FAQ or help section for common issues and solutions. Many apps have a knowledge base that can provide answers. 2. Look fo... ⇲
 
Uploads issue

export errors for paid users

Fix: 1. Ensure that the app is updated to the latest version. Go to the App Store and check for updates. 2. Check your device's storage space. If... ⇲
 
UI issue

image file name displayed in stories

Fix: 1. Check the app settings to see if there is an option to hide file names or metadata when exporting stories. 2. Manually edit the images be... ⇲
 
Video issue

poor photo quality after background removal

Fix: 1. Ensure that the images you are using are of high resolution before uploading them to the app. Low-quality images will result in poor outp... ⇲
 
Freezing issue

500 Stories frequently freezes

Fix: 1. Close other apps running in the background to free up memory. Double-click the Home button (or swipe up from the bottom on newer models)... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.5%

Bad experience
4.6%

Neutral
1.9%

~ from our NLP analysis of 972 combined software ratings.

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 Private Data 500 Stories collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. 500 Stories PRO / Year: $45.99 Annual subscription to the 500 Stories Pro
  2. 500 Stories PRO – Weekly: $5.99 Weekly subscription to the 500 Stories PRO
  3. 1 Month: $9.49 Unlimited access to all templates
  4. 500 Stories PRO / Month: $11.49 Subscription for all templates and features
  5. 500 Stories PRO - Yearly: $45.99 Yearly subscription to the 500 Stories PRO
  6. 12 Months: $45.99 Unlimited access to all templates
  7. 500 Stories PRO / 3 Months: $27.49 Subscription to all templates and features
  8. Lifetime access: $99.99 Lifetime access to all templates the app
  9. 500 Stories PRO / 6 Months: $34.49 Subscription to all templates and features