fix problems on Spruce [iphone]

—— Run into issues on Spruce? Get help pending when official support gets back to you!

Spruce: Medical Communication

Info:

company: Spruce Health

: https://help.sprucehealth.com/#contactModal

: www.sprucehealth.com

Chat with our AI-based Spruce Support

🛠️ Common Spruce Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lack of live support

Fix: Utilize the in-app help section or FAQ to find answers to common questions. This can often provide immediate assistance without needing live... ⇲

Calls dropping frequently

Fix: Check your internet connection. Ensure you have a stable Wi-Fi or cellular data connection. You can test your connection speed using a speed... ⇲

Messages issue

Delayed message delivery

Fix: Ensure that your app is updated to the latest version. Updates often include bug fixes that can improve message delivery times. OR Check... ⇲

Syncing issue

Inconsistent message synchronization between devices

Fix: Log out of the app on all devices and then log back in. This can refresh the synchronization process and help align messages across devices.... ⇲

Audio issue

Limited ability to add third parties to calls

Fix: Explore the app settings to see if there are options to invite third parties via email or a link. This may allow you to include them in call... ⇲

Privacy issue

Privacy concerns when switching apps

Fix: Review the app's privacy settings to understand what data is shared when switching apps. Adjust settings to limit data sharing if possible.... ⇲

Payments issue

High service charges after free usage

Fix: Review your usage patterns and determine if you can adjust your usage to stay within the free tier limits. This may involve reducing the fre... ⇲

Installation issue

Difficulty in setup and onboarding

Fix: Follow the step-by-step onboarding guide provided in the app. Take your time to complete each step to ensure proper setup. OR Watch tutor... ⇲

Features issue

Limited features compared to competitors

Fix: Identify the specific features you need and check if they are available in the app's settings or through updates. Sometimes features are hid... ⇲