fix problems on Bonhams [iphone]

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—— Run into issues on Bonhams? Get help pending when official support gets back to you!

Bonhams
Info:
company: Bonhams 1793 Limited
: https://www.bonhams.com/about_us
: www.bonhams.com
Chat with our AI-based Bonhams Support
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Login issue

Frequent sign-in requirements

Fix: Check if the app has an option to stay signed in or remember your credentials. This can usually be found in the login settings or preference... ⇲
 
Account issue

Account issues

Fix: If you are experiencing account issues, try logging out and then logging back in. This can refresh your session and resolve minor glitches.... ⇲
 
Notifications issue

No favorite artist notifications

Fix: Check the app settings to see if there is an option to enable notifications for favorite artists. This may be located under notifications or... ⇲

No bid notifications

Fix: Check the app's notification settings to ensure that bid notifications are enabled. This can usually be found in the settings or preferences... ⇲
 
Support issue

Unresponsive email support

Fix: Try reaching out through alternative communication methods such as social media or in-app messaging if available, as these may receive quick... ⇲

Delayed appraisal response

Fix: If you are waiting for an appraisal, consider following up with a polite inquiry through the app or email to check on the status of your req... ⇲
 
Bugs issue

Buggy functionality

Fix: Ensure that you have the latest version of the app installed. Check the App Store for updates and install any available updates to fix bugs.... ⇲
 
Customization issue

Inability to filter auctions

Fix: Explore the app's settings or auction section to see if there are any filtering options available that you may have overlooked. OR If fil... ⇲
 
Search issue

Lack of basic search features

Fix: Use the app's existing search function to look for specific items or artists, even if it is limited. Try different keywords to improve resul... ⇲
 
UI issue

Difficult navigation

Fix: Familiarize yourself with the app's layout by exploring each section. Take notes on where key features are located to improve your navigatio... ⇲

Confusing user interface

Fix: Take time to explore the app's features and settings to better understand its layout. This can help you become more comfortable with the int... ⇲

Limited auction visibility

Fix: Regularly check the auction section of the app for updates, as visibility may change based on new listings or events. OR Follow the app's... ⇲
 
Crashes issue

Bonhams crashes

Fix: Make sure your device's operating system is up to date, as compatibility issues can cause crashes. Check for updates in your device settings... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
49.5%

Bad experience
44.0%

Neutral
6.4%

~ from our NLP analysis of 109 combined software ratings.

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 Private Data Bonhams collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics