fix problems on 신한 SOL증권 [iphone]

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—— Run into issues on 신한 SOL증권? Get help pending when official support gets back to you!

신한 SOL증권 - 대표MTS
Info:
company: Shinhan Investment Corp
: https://open.shinhansec.com
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Bugs issue

Chart reliability issues

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. Check for updates in the App Store and install an... ⇲

Limited information on charts

Fix: Explore the app settings to see if there are options to enable more detailed chart information. Look for settings related to data display or... ⇲
 
UI issue

Inconsistent display of overseas stock purchases

Fix: Verify that you are using the correct settings for viewing overseas stocks. Check if there are filters or settings in the app that need to b... ⇲

Widgets not displaying certain currency rates

Fix: Check the widget settings to ensure that the desired currency rates are selected for display. Long press on the widget and select 'Edit Widg... ⇲

Reduced visibility of stock items in balance tab

Fix: Check if there are any filters applied in the balance tab that may be hiding certain stock items. Look for options to reset or clear filters... ⇲
 
Crashes issue

신한 SOL증권 crashes during trades

Fix: Ensure that your device has enough storage space and that the app is updated to the latest version. Go to Settings > General > iPhone Storag... ⇲
 
Account issue

Account balance display issues

Fix: Log out of your account and log back in to refresh the account data. This can often resolve display issues related to account balances. OR... ⇲
 
Updates issue

Confusing major updates

Fix: After a major update, take some time to explore the app and familiarize yourself with the new layout and features. Look for any tutorial or... ⇲
 
Support issue

Slow customer service response

Fix: Utilize any available self-service options within the app, such as FAQs or help sections, to find answers to common questions without needin... ⇲
 
Customization issue

Lack of URL scheme for easier navigation

Fix: Explore the app's settings or help section to see if there are any built-in navigation shortcuts or features that can help you navigate more... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
59.7%

Bad experience
35.1%

Neutral
5.2%

~ from our NLP analysis of 134 combined software ratings.

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 Private Data 신한 SOL증권 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contacts
    • Search History
    • Browsing History
    • Usage Data
    • Diagnostics