fix problems on HBN Smart [iphone]

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—— Run into issues on HBN Smart? Get help pending when official support gets back to you!

HBN Smart
Info:
company: CENTURY PRODUCTS INC
: https://www.bn-link.com/
Chat with our AI-based HBN Smart Support
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Network issue

HBN Smart cannot connect to devices

Fix: 1. Check Bluetooth and Wi-Fi: Ensure that Bluetooth and Wi-Fi are enabled on your iPhone. Go to Settings > Bluetooth and Settings > Wi-Fi to... ⇲

HBN Smart fails to connect with OFDMA routers

Fix: 1. Check router settings: Log into your router's settings and ensure that OFDMA is enabled. If it is causing issues, consider disabling it t... ⇲

HBN Smart is not allowing connection at any time

Fix: 1. Check internet connection: Ensure that your iPhone has a stable internet connection, either through Wi-Fi or cellular data. 2. Restart t... ⇲
 
Settings issue

HBN Smart fails to recognize location for sunset scheduling

Fix: 1. Enable location services: Go to Settings > Privacy > Location Services and ensure that Location Services are turned on for the HBN Smart... ⇲
 
Installation issue

Setup process is cumbersome

Fix: 1. Follow the user manual: Refer to the user manual or setup guide provided with the device for step-by-step instructions. 2. Use the app's... ⇲
 
Crashes issue

HBN Smart causes phone to restart

Fix: 1. Update the app: Ensure that you are using the latest version of the HBN Smart app, as updates often fix bugs that can cause crashes. 2.... ⇲
 
Customization issue

HBN Smart does not allow device reordering

Fix: 1. Check app settings: Look for an option in the app settings that allows you to reorder devices. This may be under a 'Manage Devices' or 'D... ⇲
 
Compatibility issue

HBN Smart does not list certain devices

Fix: 1. Check compatibility: Ensure that the devices you are trying to connect are compatible with the HBN Smart app. Refer to the device specifi... ⇲

HBN Smart is not recognizing outdoor plug

Fix: 1. Check power supply: Ensure that the outdoor plug is properly connected to a power source and is turned on. 2. Restart the app: Close and... ⇲
 
Login issue

HBN Smart does not let users log in

Fix: 1. Check credentials: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot P... ⇲
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 what users are saying
Good experience
97.0%

Neutral
1.8%

Bad experience
1.2%

~ from our NLP analysis of 3,192 combined software ratings.

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 Private Data HBN Smart collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics