—— Run into issues on Granite City Rewards? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if the app has been updated to the latest version. Sometimes payment options are added in updates. Go to the App Store, search for Gra... ⇲
Fix: Verify if the app settings allow for payment options. Go to the app settings and check if there is a payment method selection that includes... ⇲
Fix: Check your internet connection to ensure that the app is functioning properly. A weak connection can cause delays in order processing. OR... ⇲
Fix: Look for any tracking features within the app. Sometimes, tracking options are located in the order history or confirmation section. Check i... ⇲
Fix: Make sure that you have selected the correct location for pickup. Sometimes, the app may default to a different location, causing issues wit... ⇲
Fix: Check if there are any updates in the app regarding reward redemption policies. Sometimes, these policies change, and the app may not reflec... ⇲
Fix: Try refreshing the app by closing it completely and reopening it. This can help the app recognize the items you have selected. OR If the... ⇲
Fix: Try signing up again using a different email address. Ensure that you are entering the email correctly without any typos. OR Clear the ap... ⇲
Fix: Double-check your login credentials. Ensure that you are using the correct email and password. If you have forgotten your password, use the... ⇲
Fix: Ensure that you are checking the correct email inbox for the password reset link, including your spam or junk folder. Sometimes, emails can... ⇲