fix problems on Brainly [iphone]

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—— Run into issues on Brainly? Get help pending when official support gets back to you!

Brainly: AI Homework Helper
Info:
company: Brainly sp. z o o
: http://brainly.com/contact
: brainly.com
Chat with our AI-based Brainly Support
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Settings issue
Limited number of questions per month

Fix: 1. Optimize Questions: Make sure to ask clear and concise questions to maximize the value of each qu...

 
Payments issue
Difficulties in canceling subscription

Fix: 1. Go to Settings: Open the Settings app on your iPhone, tap on your name at the top, then select 'S...

Lack of accountability for subscription charges

Fix: 1. Review Subscription Terms: Go through the subscription terms in the app to understand the billing...

 
Slow issue
Slow response from tutors

Fix: 1. Be Specific: When asking questions, provide as much detail as possible. This can help tutors unde...

 
Security issue
Inappropriate content not moderated

Fix: 1. Report Inappropriate Content: Use the reporting feature to flag any inappropriate content you enc...

Inability to report inappropriate content

Fix: 1. Check for Reporting Options: Ensure you are looking in the right place for reporting options, whi...

 
Ads issue
Ads fail to load

Fix: 1. Check Internet Connection: Ensure that your device is connected to a stable internet connection....

Excessive ads after reaching answer limit

Fix: 1. Upgrade Subscription: Consider upgrading to a premium subscription to reduce or eliminate ads whi...

 
Support issue
Poor customer support

Fix: 1. Use Help Center: Check the Brainly Help Center or FAQ section within the app for answers to commo...

 
Bugs issue
Bots providing incorrect answers

Fix: 1. Verify Answers: Always cross-check answers provided by bots with reliable sources or textbooks to...

Error messages when submitting questions

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection before submitting questio...

Inconsistent quality of expert verification

Fix: 1. Cross-Verify Answers: Always cross-check answers from experts with reliable sources to ensure the...

 
UI issue
Confusing user interface after updates

Fix: 1. Explore the Interface: Take some time to explore the new layout and features after an update. Fam...

Unclear navigation for finding answers

Fix: 1. Familiarize with the Layout: Spend some time exploring the app's layout and features to better un...

 
Account issue
Limited access without subscription

Fix: 1. Maximize Free Features: Make the most of the free features available in the app. Use the communit...

 
Spam issue
Spam and irrelevant answers

Fix: 1. Use the Report Feature: Report any spam or irrelevant answers you come across to help improve the...

 
Network issue
Connection issues during tutoring sessions

Fix: 1. Check Internet Connection: Ensure you have a strong and stable internet connection before startin...

 
Search issue
Difficulty in finding specific answers

Fix: 1. Use Search Function: Utilize the search bar within the app to enter keywords related to your ques...

  Have a specific unlisted Problem? resolve your issue below:
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 what users are saying
Good experience
93.1%

Bad experience
4.7%

Neutral
2.2%

~ from our NLP analysis of 268,182 combined software ratings.

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 Private Data Brainly collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data

  Cost of Subscriptions
  1. Brainly Plus, Monthly: $9.99 Monthly subscription to Brainly Plus
  2. Brainly Plus, Annual: $39.99 Annual subscription to Brainly Plus
  3. Brainly Tutor, Monthly: $29.99 Monthly subscription to Brainly Tutor
  4. Brainly Tutor, Annual: $95.99 Annual subscription to Brainly Tutor
  5. Brainly Plus, Monthly: $2.00 Monthly subscription for Brainly Plus
  6. Brainly Plus, Monthly: $4.99 Monthly subscription to Brainly Plus
  7. Brainly Plus, Annual: $15.00 Annual subscription for Brainly Plus
  8. Brainly Plus, Monthly: $2.00 Monthly subscription to Brainly Plus
  9. Brainly Plus, Annual: $16.99 Annual subscription to Brainly Plus
  10. Brainly Plus, Monthly: $2.00 Monthly subscription for Brainly Plus