fix problems on SafeMoon [iphone]

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—— Run into issues on SafeMoon? Get help pending when official support gets back to you!

SafeMoon
Info:
company: Safemoon US LLC
: https://safemoon.com/support
: safemoon.com
Chat with our AI-based SafeMoon Support
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Syncing issue

Requires constant refreshing for balance updates

Fix: To minimize the need for constant refreshing, ensure that your internet connection is stable. A weak connection can cause delays in balance... ⇲

Balance may not show after importing seed phrase

Fix: If your balance does not show after importing your seed phrase, first double-check that you entered the seed phrase correctly. Even a small... ⇲
 
Payments issue

Minimum purchase amount for BNB is too high

Fix: If the minimum purchase amount for BNB is too high, consider breaking your purchase into smaller transactions. Check if the app allows for s... ⇲

Cannot buy directly in the app

Fix: If you cannot buy directly in the app, consider using a third-party exchange to purchase SafeMoon. You can buy BNB or another cryptocurrency... ⇲

Higher fees compared to other wallets

Fix: To manage higher fees, consider using a different wallet for transactions that require lower fees. You can transfer your SafeMoon to a walle... ⇲
 
Updates issue

SafeMoon does not update frequently

Fix: To ensure you have the latest updates, regularly check the App Store for updates to the SafeMoon app. Go to the App Store, tap on your profi... ⇲
 
Slow issue

Slow price updates

Fix: To address slow price updates, ensure that your internet connection is stable and fast. If you are on Wi-Fi, try switching to mobile data or... ⇲
 
UI issue

Inconsistencies in font readability

Fix: To improve font readability, try adjusting the display settings on your iPhone. Go to 'Settings' > 'Display & Brightness' and adjust the tex... ⇲

Charts need improvement

Fix: If the charts in the SafeMoon app are not satisfactory, consider using external charting tools or websites that provide more detailed analyt... ⇲
 
Features issue

Limited features available

Fix: If you find the features in the SafeMoon app limited, explore other wallets or apps that offer more comprehensive functionalities. Research... ⇲

No referral program available

Fix: If there is no referral program, consider sharing your experience with SafeMoon on social media or forums to help others learn about the app... ⇲
 
Bugs issue

Bugs and glitches present

Fix: If you encounter bugs or glitches, first try restarting the app or your iPhone. If the problem persists, check for updates in the App Store,... ⇲
 
Support issue

Lack of customer support response

Fix: If you are not receiving responses from customer support, try reaching out through different channels, such as social media or community for... ⇲
 
Settings issue

No clear tax information provided

Fix: For tax information, consider using third-party tax software that specializes in cryptocurrency. These tools can help you track your transac... ⇲
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 what users are saying
Good experience
95.0%

Bad experience
4.2%

Neutral
0.8%

~ from our NLP analysis of 14,644 combined software ratings.

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 Private Data SafeMoon collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Usage Data
    • Diagnostics