fix problems on Commons [iphone]

—— Run into issues on Commons? Get help pending when official support gets back to you!

Commons: Sustainable Spending

Info:

company: Joro, Inc.

: https://thecommons.earth

: thecommons.earth

Chat with our AI-based Commons Support

🛠️ Common Commons Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires third-party access to bank information

Fix: To manage your privacy while using the app, consider using a dedicated bank account for transactions related to sustainable spending. This w... ⇲

Limited company ratings for sustainable purchases

Fix: Research companies independently using online resources such as sustainability reports, third-party ratings, or consumer reviews to suppleme... ⇲

Bugs issue

Inconsistent carbon footprint results for similar accounts

Fix: Ensure that all your accounts are set up with the same parameters and categories in the app. Inconsistencies may arise from different settin... ⇲

Compatibility issue

Interactive features limited to US and Canada

Fix: If you are outside the US or Canada, look for alternative apps that offer similar features and support for your region. Research apps that f... ⇲

Limited international support

Fix: Explore other apps that focus on sustainable spending and have broader international support. Research user reviews to find alternatives tha... ⇲

Rewards issue

Issues with rewards not being received

Fix: Double-check the terms and conditions of the rewards program within the app to ensure you meet all eligibility criteria. Sometimes, specific... ⇲

UI issue

Lack of clickable links to suggested websites

Fix: Copy and paste the suggested website URLs into your browser manually. This is a straightforward workaround to access the resources without c... ⇲

Settings issue

Difficulty understanding emissions factors

Fix: Look for educational resources or guides on emissions factors online. Websites dedicated to sustainability often provide explanations and br... ⇲

Privacy issue

Commons may raise privacy concerns

Fix: Review the app's privacy policy to understand how your data is used and stored. Adjust your privacy settings within the app to limit data sh... ⇲

Customization issue

Manual changes needed for categorization

Fix: Create a consistent categorization system for your transactions. Use a spreadsheet or note-taking app to track your categories, making it ea... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.5%

Bad experience

3.8%

Neutral

1.7%

~ from our NLP analysis of 712 combined software ratings.

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Private Data Commons collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics