fix problems on Identidad Digital BC [iphone]

—— Run into issues on Identidad Digital BC? Get help pending when official support gets back to you!

Identidad Digital BC

Info:

company: Gobierno del Estado de Baja California

: https://www.bajacalifornia.gob.mx/

: www.bajacalifornia.gob.mx

Chat with our AI-based Identidad Digital BC Support

🛠️ Common Identidad Digital BC Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Identidad Digital BC has many errors

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for 'Identidad Digital BC', and check if an update is ava... ⇲

Manual entry leads to duplicates

Fix: When entering data manually, double-check existing entries before adding new ones. If duplicates are found, remove them by selecting the dup... ⇲

Payments issue

Expired cards cannot be deleted

Fix: Check if there is an option in the app settings to manage or archive expired cards. If available, use that feature to remove expired cards f... ⇲

Notifications issue

Identidad Digital BC interrupts with expired card messages

Fix: Look for a setting in the app that allows you to disable notifications for expired cards. This may help reduce interruptions while you work... ⇲

Compatibility issue

Documents not recognized by municipal police

Fix: Ensure that the documents you are trying to present are in the correct format and meet any specified requirements. Check the app for guideli... ⇲

Network issue

Identidad Digital BC fails to connect on Sundays

Fix: Check if there are any scheduled maintenance times for the app, particularly on Sundays. This information may be available on the app's webs... ⇲

Registration issue

Registration issues persist

Fix: Ensure that all required fields are filled out correctly during registration. Double-check for any typos or missing information that could p... ⇲

Cannot register license or circulation card

Fix: Ensure that you are following the correct procedure for registering these items. Check the app for any specific instructions or requirements... ⇲

Account issue

Password creation fails despite meeting criteria

Fix: Make sure that your password meets all specified criteria, including length, special characters, and numbers. Sometimes, there may be hidden... ⇲

UI issue

Inputs do not accept data

Fix: Restart the app to see if this resolves the issue. Close the app completely by swiping it away in the app switcher, then reopen it. OR If... ⇲

Updates issue

Information cannot be updated

Fix: Check if there is a specific section in the app for updating information. Make sure you are following the correct steps to update your detai... ⇲

Syncing issue