—— Run into issues on Parkster? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you have a stable internet connection before attempting to make a payment. If the payment fails, try clearing the app's cache or... ⇲
Fix: Check if the app has updated its payment options. Sometimes, payment methods are added in newer versions of the app. Update the app to the l... ⇲
Fix: Follow the account setup instructions step-by-step. Make sure to have all required information ready, such as your email address and phone n... ⇲
Fix: If you are a non-resident, check if the app has alternative identification options for account creation. Sometimes, using a passport number... ⇲
Fix: If you do not have a local phone number, consider using a virtual phone number service that provides a Swedish number for verification purpo... ⇲
Fix: Try logging out of your account and then logging back in to refresh your session. This can sometimes resolve glitches in the app. OR If t... ⇲
Fix: Check the app settings to see if there is a language option available. If not, consider using a translation app to help navigate the app unt... ⇲
Fix: Make sure you are logged into your account and navigate to the 'Invoices' section. If you cannot find it, try refreshing the app or logging... ⇲
Fix: Check if there are any settings in the app that allow you to enable immediate payments. If not, consider setting reminders for when payments... ⇲
Fix: Keep a personal record of your parking sessions and payments to compare with the app's billing. This can help you identify discrepancies and... ⇲
Fix: Review your account and payment history to ensure all payments were made on time. If you find discrepancies, take screenshots and keep recor... ⇲
Fix: Check the app's FAQ or help section to see if there are alternative methods for requesting refunds, such as through email or a contact form.... ⇲
Fix: Take screenshots of the payment process as you go through it. This can help you identify where the instructions are unclear and provide a re... ⇲
Fix: Check the app settings to see if there is an option to opt-out of paper invoices. If not, consider switching to electronic invoices if that... ⇲
Fix: Navigate to the 'Invoices' or 'Billing' section of the app. If you cannot find it, try refreshing the app or logging out and back in again.... ⇲
Fix: Familiarize yourself with the app layout by exploring each section. If you find it difficult to navigate, consider writing down the steps to... ⇲
Fix: Familiarize yourself with the app's interface to locate the stop session button. If it is not easily visible, try accessing the help section... ⇲
Fix: If live tracking is not available, consider using a timer on your phone to keep track of your parking duration manually. OR You can also... ⇲
Fix: Use a separate navigation app (like Google Maps) to find directions to your parking spot. You can enter the address manually if the app does... ⇲
Fix: Look for community forums or user groups where non-residents share their experiences and solutions. This can provide valuable insights and t... ⇲